Summary
Overview
Work History
Education
Skills
Timeline
Hobbies
Generic

Jada Lewis

Royal Road, Maracas, St. Joseph

Summary

Personable and dedicated Customer Service Representative with extensive experience in the fashion industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

5
5
years of professional experience

Work History

Logistics Officer

Ministry of Youth Development and National Service
10.2024 - 08.2025
  • Assisted in coordinating logistics operations to ensure timely delivery of goods.
  • Learned safety protocols related to handling and storage of materials.
  • Supported inventory management by tracking stock levels and reporting discrepancies.
  • Utilized warehouse management systems for data entry and order processing tasks.
  • Maintained cleanliness and organization of work areas to enhance operational efficiency.

Geriatric Nurse

Help-Zi-Bah's Glory Home
11.2023 - 01.2024
  • Assisted in daily living activities, promoting patient independence and comfort.
  • Educated patients and families on health management and wellness strategies.
  • Administered medications and monitored vital signs for elderly patients, ensuring timely care.
  • Enhanced patient safety by conducting regular assessments and promptly addressing any signs of decline or potential complications.

Customer Service Representative

Fabulous With Shape Fashion and Accessories Ltd
01.2021 - 01.2023
  • Assisted customers with inquiries and resolved issues to enhance satisfaction.
  • Utilized customer relationship management software to track interactions and follow-ups.
  • Collaborated with team members to streamline service processes and improve response times.
  • Conducted product demonstrations to educate customers on features and benefits.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Certificate - Mastering Sales And Marketing

C.T.S. College
Chaguanas, Trinidad And Tobago
04-2024

Certificate - Geriatric Nursing

Civilian Conservation Corps
Arouca, Trinidad And Tobago
10-2023

C.S.E.C. General Proficiency - Visual Arts- Grade 3

Barataria North Secondary School
Barataria, Trinidad And Tobago
06-2021

Skills

    * Customer Service

    * Active Listening

    * Co-ordination and Presentaion

    * Creative Problem Solving

    * Product promotion

Timeline

Logistics Officer

Ministry of Youth Development and National Service
10.2024 - 08.2025

Geriatric Nurse

Help-Zi-Bah's Glory Home
11.2023 - 01.2024

Customer Service Representative

Fabulous With Shape Fashion and Accessories Ltd
01.2021 - 01.2023

Certificate - Mastering Sales And Marketing

C.T.S. College

Certificate - Geriatric Nursing

Civilian Conservation Corps

C.S.E.C. General Proficiency - Visual Arts- Grade 3

Barataria North Secondary School

Hobbies

Fashion consultation

Music

Media Content Development

Socializing

Learning


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Jada Lewis