Passionate and dependable candidate with 10+ years of experience in various roles. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Product Manager
Enginuitty Group Limited
Port of Spain, Trinidad and Tobago
06.2021 - Current
Collaborated with sales, marketing and support teams to launch products on time and within budget.
Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
Prioritized roadmap in order to achieve product goals and metrics.
Developed pricing strategies while balancing firm objectives with customer satisfaction maximization.
Assessed vendor products and maintained positive vendor relations.
Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
Consulted with product development teams to enhance products based on customer interest data.
Directed planning, budgeting, vendor selection and quality assurance efforts.
Developed onboarding process and led team in training and vendor orientation in 75+ Vendors
Business Analyst
Massy Stores (TRINIDAD)
Port of Spain, Trinidad and Tobago
09.2020 - 03.2021
Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Evaluated trends to understand competitive environments, assess current strategies and reduce expenditure.
Evaluated consistency and importance of different business intelligence data against needs to determine optimal courses of action.
Conducted Job Costing exercises on highest grossing products produced by organization's commercial kitchen, highlighting strengths, weaknesses and areas for improvement.
Supported preparation of high impact presentations/documentation on company performance.
Created concise versions of company's financial statements specifically to aid Finance and Operations departments in decision making.
Operations Manager
foodDROP Caribbean Ltd.
Port of Spain, Trinidad and Tobago
05.2019 - 09.2020
Researched and identified opportunities for account growth, account penetration and market expansion.
Prospected, on-boarded and trained 100+ restaurants and staff for foodDROP Caribbean
Managed contract negotiations and developed proposals aimed at establishing strong working relationships with restaurant partners
Worked directly with owners and senior management teams of partner restaurants; including but not limited to Owners, Managing Directors, Operational Directors and Regional Marketing Leads
Assisted restaurant operations to implement process changes, sales strategies and develop promotions to maximize productivity and profits
Managed vendor budgets, balanced accounts and administered payments to existing clients upward of $350K weekly
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
Store Manager
Post and Print Plus Ltd
Port of Spain, Trinidad and Tobago
12.2016 - 05.2019
Managed inventory control, cash control and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Ensured availability of merchandise and services by approving contracts
Maintained professional and technical knowledge by attending educational workshops
Managed all controllable costs to keep operations profitable
Analyzed and interpreted trends to facilitate planning
Media Data Analyst
Willow Works Ltd.
Port of Spain, Trinidad and Tobago
12.2012 - 12.2016
Selected research methods appropriate to pre-defined client criteria
Reviewed press releases and broadcast coverage and assessed whether stories were favorable or detrimental to clients
Summarized and finalized data at end of projects
Entered data into client databases and wrote reports
Networked with media owners
Constructed approximately 15 reports daily on various clients