Jade Piper
Port Of Spain
Summary
Passionate and dependable candidate with 10+ years of experience in various roles. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Product Manager
Enginuitty Group Limited
06.2021 - Current
- Collaborated with sales, marketing and support teams to launch products on time and within budget.
- Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
- Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
- Prioritized roadmap in order to achieve product goals and metrics.
- Developed pricing strategies while balancing firm objectives with customer satisfaction maximization.
- Assessed vendor products and maintained positive vendor relations.
- Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
- Consulted with product development teams to enhance products based on customer interest data.
- Directed planning, budgeting, vendor selection and quality assurance efforts.
- Developed onboarding process and led team in training and vendor orientation in 75+ Vendors
Business Analyst
Massy Stores (TRINIDAD)
09.2020 - 03.2021
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Evaluated trends to understand competitive environments, assess current strategies and reduce expenditure.
- Evaluated consistency and importance of different business intelligence data against needs to determine optimal courses of action.
- Conducted Job Costing exercises on highest grossing products produced by organization's commercial kitchen, highlighting strengths, weaknesses and areas for improvement.
- Supported preparation of high impact presentations/documentation on company performance.
- Created concise versions of company's financial statements specifically to aid Finance and Operations departments in decision making.
Operations Manager
foodDROP Caribbean Ltd.
05.2019 - 09.2020
- Researched and identified opportunities for account growth, account penetration and market expansion.
- Prospected, on-boarded and trained 100+ restaurants and staff for foodDROP Caribbean
- Managed contract negotiations and developed proposals aimed at establishing strong working relationships with restaurant partners
- Worked directly with owners and senior management teams of partner restaurants; including but not limited to Owners, Managing Directors, Operational Directors and Regional Marketing Leads
- Assisted restaurant operations to implement process changes, sales strategies and develop promotions to maximize productivity and profits
- Managed vendor budgets, balanced accounts and administered payments to existing clients upward of $350K weekly
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
Store Manager
Post and Print Plus Ltd
12.2016 - 05.2019
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Ensured availability of merchandise and services by approving contracts
- Maintained professional and technical knowledge by attending educational workshops
- Managed all controllable costs to keep operations profitable
- Analyzed and interpreted trends to facilitate planning
Media Data Analyst
Willow Works Ltd.
12.2012 - 12.2016
- Selected research methods appropriate to pre-defined client criteria
- Reviewed press releases and broadcast coverage and assessed whether stories were favorable or detrimental to clients
- Summarized and finalized data at end of projects
- Entered data into client databases and wrote reports
- Networked with media owners
- Constructed approximately 15 reports daily on various clients
Education
Bachelor of Science - Banking And Finance
University of The West Indies
St. Augustine, Trinidad And Tobago12.2018
Skills
- Business Development
- Business Planning
- Business Administration
- Project Management
- Product Development
- Critical Thinking
- Staff Management
- Stakeholder Relations
- Attention to Detail
- Microsoft Office
- Startup Experience
- Vendor Selection
Field Hockey
Club Captain (2012-2020)
Club Executive Member (2009-Present)
Timeline
Product Manager
Enginuitty Group Limited
06.2021 - Current
Business Analyst
Massy Stores (TRINIDAD)
09.2020 - 03.2021
Operations Manager
foodDROP Caribbean Ltd.
05.2019 - 09.2020
Store Manager
Post and Print Plus Ltd
12.2016 - 05.2019
Media Data Analyst
Willow Works Ltd.
12.2012 - 12.2016
Bachelor of Science - Banking And Finance
University of The West Indies
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