Summary
Overview
Work History
Education
Skills
Timeline
References
Hobbies
Future Aspirations
Generic

Jalina Mc Intosh

San Fernando

Summary

Experience LNG operations professional with a strong foundation in safety, health and environmental management, aiming to contribute to the company's environmental performance and regulatory compliance as an Environmental Specialist .

Overview

16
16
years of professional experience

Work History

Operator

Atlantic LNG
02.2012 - Current
  • Operator (13 years)
  • Assisted in creating procedures and isolation certificates (Procedure Writing Team)
  • Conducted planning and scheduling of CMAS assessments (Operations Excellence Team )
  • Operated machinery to ensure efficient production flow and maintain quality standards.
  • Monitored equipment performance and reported malfunctions for timely resolution.
  • Followed safety protocols to minimize workplace hazards and ensure compliance.
  • Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
  • Participated in training sessions to enhance skills and knowledge.
  • Developed strong communication channels with team members, fostering a collaborative work environment that resulted in improved processes.
  • Complied with company and OSHA safety rules and regulations.
  • Maintained organized work area by cleaning and removing hazards.
  • Collaborated with other departments to optimize production workflows.
  • Trained new operators on safety protocols and equipment usage.
  • Assisted in conducting safety audits to uphold industry standards.
  • Maintained accurate logs of operational activities and equipment performance.
  • Worked outside in all weather conditions.

Operator Trainee

WASA
12.2011 - 01.2012
  • Operator Trainee(1 month)
  • Learned operational processes through hands-on training and observation.
  • Developed strong relationships with team members and supervisors, fostering a positive work environment conducive to collaboration and productivity.

Internet Helpdesk Agent

TSTT
11.2010 - 11.2011
  • Internet Helpdesk Agent (1year)
  • Assisted in troubleshooting network connectivity problems, enhancing operational efficiency.
  • Provided technical support for hardware and software issues, ensuring swift resolution for end-users.
  • Collaborated with team members to streamline help desk processes and improve response times.

Customer Care Agent

Digicel
01.2010 - 09.2010
  • Customer Care Agent (roughly 9 months)
  • Provided exceptional customer support through various communication channels.
  • Resolved customer inquiries efficiently, ensuring high satisfaction levels.
  • Documented feedback and identified trends to enhance service offerings.
  • Provided empathetic assistance to distressed customers, demonstrating genuine concern for their needs and fostering brand loyalty.
  • Handled escalated calls professionally, mitigating potential complaints and securing continued business from clients.
  • Collaborated with cross-functional teams to identify and address recurring customer concerns.
  • Logged call information and solutions provided into internal database.

Education

Certificate - Operational Management

SBCS
01.2022

Basic Spanish

Sital College

Certificate - Incident Investigation

Kenson
San Fernando, Trinidad And Tobago
12-2025

BSC - Fundamentals of Health, Safety and Environment

University Greenwich
01.2025

Certificate - Fundamentals of Health, Safety and Environment

SBCS
01.2024

Atlantic Operator Trainee Program - undefined

01.2014

Diploma - Chemical Engineering

University of Trinidad & Tobago
01.2009

Skills

  • Machinery operation
  • Environmental &HSSE Compliance
  • Procedure Writing &Standardization
  • Root cause analysis & incident investigation
  • ISO 14001 Environmental Management Systems
  • Quality control
  • Equipment monitoring
  • Plant safety
  • Safety compliance
  • Problem resolution
  • Hazard identification
  • Chemical handling
  • OSHA regulations adherence
  • Teamwork and communication
  • Worksite safety

Timeline

Operator

Atlantic LNG
02.2012 - Current

Operator Trainee

WASA
12.2011 - 01.2012

Internet Helpdesk Agent

TSTT
11.2010 - 11.2011

Customer Care Agent

Digicel
01.2010 - 09.2010

Certificate - Fundamentals of Health, Safety and Environment

SBCS

Atlantic Operator Trainee Program - undefined

Diploma - Chemical Engineering

University of Trinidad & Tobago

Certificate - Operational Management

SBCS

Basic Spanish

Sital College

Certificate - Incident Investigation

Kenson

BSC - Fundamentals of Health, Safety and Environment

University Greenwich

References

  • Stephen, Sandy, Police Officer
  • Angela, Guy, Police Officer

Hobbies

Horse riding 

Cake baking 

Reading Books 

Future Aspirations

MSC Fundamentals of Health, Safety and Environment
Jalina Mc Intosh