Jalina Mc Intosh
San Fernando
Summary
Experience LNG operations professional with a strong foundation in safety, health and environmental management, aiming to contribute to the company's environmental performance and regulatory compliance as an Environmental Specialist .
Overview
16
16
years of professional experience
Work History
Operator
Atlantic LNG
02.2012 - Current
- Operator (13 years)
- Assisted in creating procedures and isolation certificates (Procedure Writing Team)
- Conducted planning and scheduling of CMAS assessments (Operations Excellence Team )
- Operated machinery to ensure efficient production flow and maintain quality standards.
- Monitored equipment performance and reported malfunctions for timely resolution.
- Followed safety protocols to minimize workplace hazards and ensure compliance.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
- Participated in training sessions to enhance skills and knowledge.
- Developed strong communication channels with team members, fostering a collaborative work environment that resulted in improved processes.
- Complied with company and OSHA safety rules and regulations.
- Maintained organized work area by cleaning and removing hazards.
- Collaborated with other departments to optimize production workflows.
- Trained new operators on safety protocols and equipment usage.
- Assisted in conducting safety audits to uphold industry standards.
- Maintained accurate logs of operational activities and equipment performance.
- Worked outside in all weather conditions.
Operator Trainee
WASA
12.2011 - 01.2012
- Operator Trainee(1 month)
- Learned operational processes through hands-on training and observation.
- Developed strong relationships with team members and supervisors, fostering a positive work environment conducive to collaboration and productivity.
Internet Helpdesk Agent
TSTT
11.2010 - 11.2011
- Internet Helpdesk Agent (1year)
- Assisted in troubleshooting network connectivity problems, enhancing operational efficiency.
- Provided technical support for hardware and software issues, ensuring swift resolution for end-users.
- Collaborated with team members to streamline help desk processes and improve response times.
Customer Care Agent
Digicel
01.2010 - 09.2010
- Customer Care Agent (roughly 9 months)
- Provided exceptional customer support through various communication channels.
- Resolved customer inquiries efficiently, ensuring high satisfaction levels.
- Documented feedback and identified trends to enhance service offerings.
- Provided empathetic assistance to distressed customers, demonstrating genuine concern for their needs and fostering brand loyalty.
- Handled escalated calls professionally, mitigating potential complaints and securing continued business from clients.
- Collaborated with cross-functional teams to identify and address recurring customer concerns.
- Logged call information and solutions provided into internal database.
Education
Certificate - Operational Management
SBCS
01.2022
Basic Spanish
Sital College
Certificate - Incident Investigation
Kenson
San Fernando, Trinidad And Tobago12-2025
BSC - Fundamentals of Health, Safety and Environment
University Greenwich
01.2025
Certificate - Fundamentals of Health, Safety and Environment
SBCS
01.2024
Atlantic Operator Trainee Program - undefined
01.2014
Diploma - Chemical Engineering
University of Trinidad & Tobago
01.2009
Skills
- Machinery operation
- Environmental &HSSE Compliance
- Procedure Writing &Standardization
- Root cause analysis & incident investigation
- ISO 14001 Environmental Management Systems
- Quality control
- Equipment monitoring
- Plant safety
- Safety compliance
- Problem resolution
- Hazard identification
- Chemical handling
- OSHA regulations adherence
- Teamwork and communication
- Worksite safety
Timeline
Operator
Atlantic LNG
02.2012 - Current
Operator Trainee
WASA
12.2011 - 01.2012
Internet Helpdesk Agent
TSTT
11.2010 - 11.2011
Customer Care Agent
Digicel
01.2010 - 09.2010
Certificate - Fundamentals of Health, Safety and Environment
SBCS
Atlantic Operator Trainee Program - undefined
Diploma - Chemical Engineering
University of Trinidad & Tobago
Certificate - Operational Management
SBCS
Basic Spanish
Sital College
Certificate - Incident Investigation
Kenson
BSC - Fundamentals of Health, Safety and Environment
University Greenwich
References
- Stephen, Sandy, Police Officer
- Angela, Guy, Police Officer
Hobbies
Horse riding
Cake baking
Reading Books
Future Aspirations
MSC Fundamentals of Health, Safety and Environment