Jamal Carter
Barataria
Summary
Dynamic professional with a commitment to leveraging expertise and insight to drive transformative change and foster growth within both the company and my own career. Adept at embracing challenging roles, utilizing strong interpersonal skills, and excelling in collaboration and problem-solving. Focused on delivering high-quality service and achieving consistent results through exceptional planning, prioritization, and hard work. Proven ability to exceed company goals by maintaining a proactive approach and outstanding organizational capabilities.
Overview
2
2
years of professional experience
Work History
Loader
A.S. Brydens
01.2022 - 01.2023
- Loaded goods onto vehicles securely for safe transportation.
- Followed safety standards for carrying, moving and storing freight.
- Followed safety guidelines when operating in hazardous environments.
- Maintained excellent fitness levels to perform manual loading responsibilities.
- Picked and packed goods quickly to meet despatch deadlines.
- Braced and padded items to prevent shifting or damage during transport.
- Loaded vehicles using best practices to avoid over-weight or balance issues.
- Assisted drivers with reversing and manoeuvering vehicles safely.
- Completed basic maintenance on material handling equipment, minimising downtime with regular care.
- Obeyed weight restrictions when loading cargo into transport.
- Stacked and organised freight at specified areas using boards or pallets.
- Followed precise orders to assist with continuous flow of goods coming in and out of distribution centre.
Courier
Jet Box
01.2021 - 01.2021
- Planned most efficient route to meet daily delivery goals.
- Manually loaded and unloaded heavy parcels, safely lifting heavy objects.
- Sorted goods for delivery based on routes.
- Developed sense of most efficient routes to take for deliveries to avoid high traffic and construction areas.
- Worked efficiently with focus to improve average delivery times.
- Maintained positive, helpful attitude to deliver exceptional customer service.
- Maintained accurate documentation for pickups and deliveries.
- Conducted deliveries between businesses, shops and households.
- Used local road knowledge to achieve faster deliveries compared to previous averages.
- Responded to and resolved delivery-related complaints and concerns.
- Reported delivery goods and document errors to management, enabling prompt resolution.
- Provided special care in delivering fragile and hazardous products.
- Delivered messages and packages within desired timeframes.
- Communicated with all partners, including dispatchers, upper management and colleagues.
- Completed end-to-end deliveries by reaching assigned customers on time and obtaining signatures.
- Built and maintained strong working relationships with regular customers.
- Supported customers with special requirements to enhance service.
- Contacted customers ahead of parcel drop-offs, effectively confirming and coordinating delivery times.
- Handled and stored luggage and packages with care to prevent damage.
- Forwarded delivered packages to appropriate guests in timely manner.
- Located residential and commercial spaces quickly to meet delivery deadlines.
- Alerted customers about delays to pickup or delivery.
- Collected and returned unwanted stock to storage.
- Selected efficient routes in compliance with delivery instructions and fuel policies, continually meeting company targets.
- Alerted customers about delays to pickup or delivery to foster satisfaction.
- Welcomed guests in friendly, professional manner.
- Reviewed lorry load before beginning route to make sure all packages were on board and secured.
- Addressed customer questions and escalated customer complaints following established procedures.
- Recorded required delivery documentation to maintain high levels of service efficiency.
- Conducted deliveries on bikes, foot and in cars.
- Checked stock met customer requirements before delivery.
Education
CXC Examinations, English A, EDPM, Mathematics, Geography -
Barataria South Secondary School
01.2019
Common Entrance Examinations - undefined
Barataria Anglican School
01.2014
Certificate of Higher Education - Seaman's Course - Basic Training
Caribbean Fisheries Training & Dev Institute
Trinidad and TobagoCertificate of Higher Education - Security Awareness
Caribbean Fisheries Training & Dev Institute
Trinidad and TobagoCertificate of Higher Education - Rigging Fundamentals and Banksman Duties
Crane Safe Technical Institute
Trinidad and TobagoCertificate of Higher Education - Crowd Managment and Human Behavior
Marine Safety Training and Consultants Limited
Trinidad and TobagoCertificate of Higher Education - Crisis Managment and Human Behaviour
Marine Safety Training and Consultants Limited
Trinidad and TobagoCertificate - Ordinary Seaman (OS)
NIDCO
The Atrium 6B Don Miguel RD Extension, El Socorro06-2025
Certificate - Deepwater Champion
NIDCO
The Atrium 6B Don Miguel RD Extension, El Socorro09-2025
Skills
- Safety compliance expertise
- Logistics coordination
- Lifting and sorting
- Order picking and processing
- Delivery scheduling
- Loading and unloading
- Box lifting
- Wrapping and boxing
- Materials handling and transport
- Safe driving practices
- Health and safety procedures
- Route deliveries
- Labelling and boxing
- Basic math
Languages
English
Beginner
Timeline
Loader
A.S. Brydens
01.2022 - 01.2023
Courier
Jet Box
01.2021 - 01.2021
Common Entrance Examinations - undefined
Barataria Anglican School
Certificate of Higher Education - Seaman's Course - Basic Training
Caribbean Fisheries Training & Dev Institute
Certificate of Higher Education - Security Awareness
Caribbean Fisheries Training & Dev Institute
Certificate of Higher Education - Rigging Fundamentals and Banksman Duties
Crane Safe Technical Institute
Certificate of Higher Education - Crowd Managment and Human Behavior
Marine Safety Training and Consultants Limited
Certificate of Higher Education - Crisis Managment and Human Behaviour
Marine Safety Training and Consultants Limited
CXC Examinations, English A, EDPM, Mathematics, Geography -
Barataria South Secondary School
Certificate - Ordinary Seaman (OS)
NIDCO
Certificate - Deepwater Champion
NIDCO
Custom
Football