Jamara Purge
Chaguanas
Summary
Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth. Energetic professional with 4 years of experience in industry. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Virtual Assistant
self-employed
Chagunas
11.2022 - Current
- Managed social media accounts to create content and respond to comments and messages, improving online business presence.
- Confirmed appointments and scheduled meetings to keep client on track, preventing double bookings and missed deadlines and appointments.
Team Leader
everdriven transportation/ advantage communication
Kingston
01.2021 - 10.2022
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Maintained positive working relationship with fellow staff and management.
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
Front Desk Agent
coral spring Hotel
Montego Bay
01.2020 - 08.2020
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
- Answered telephones and greeted visitors to assist, answer questions and direct.
- Wrote and maintained incident reports, daily activity logs and other documents as requested by management.
Assistant Chef/Concierge
iberostars
Montego Bay
03.2018 - 09.2019
- Solve problems at the store level to maintain the standards established in the initial sales agreement.
- Prepared dish ingredients by chopping vegetables, meats and garnishes.
- Monitored food budget and purchased supplies according to available funds and expected demand.
- Partnered with staff members during catered and specialized occasions to serve food and drinks to guests.
Customer Service Representative/Collections
Price Smart Membership
Kingston
01.2015 - 07.2019
- Task Included but are not limited to:
- Inbound Inventory Management
- Reviewed and analyzed individual customer situations to recommend payment plans.
- Supported sales team members to drive growth and development.
Electrical Maintenance Associate
University of the West Indies, UWI
Kingston
01.2005 - 01.2009
- Task Included but are not limited to:
- Perform replacement on diagnosed faulty electrical elements of machine including motors, relays, and switches; and set-up sensing mechanism, utilizing hand tools
- Carry out diagnosis and correct or replace malfunctioning electronic units like the printed circuit boards
- Carry out diagnosis and ensure replacement of pneumatic, mechanical, hydraulic components of equipment and machines which are faulty
- May carry out assignments as electrician crane, time clock repairer, transformer coil winder, electrician rectifier, and maintenance salvage repairer; or function as underground repairer
- Render assistance and manage contractors’ roles for electrical duties
- Render assistance in administration and regulation of the duties of junior technicians
- Organize safe maintenance principles for regulating and scheduling breakdowns.
Customer Service Representative, •Cashier
Family Pride Supermarket
Kingston
01.2007 - 04.2008
- Task Included but are not limited to: Inventory Management:
- Ensure that a proper level of stock is maintained and that the merchandise is displayed appropriately with proper signage and favorable shelf placement
- Resolve issues that may arise as a result of audits
- Product sensitization training officer:
- Train store employees to give them an awareness and appreciation of certain products so they're more likely to recommend these products to customers.
Product Marketing Officer
self employed
Kingston
- Execute and oversee special promotional campaigns created to boost sales volume
- Proofed marketing content to deliver highest quality of writing.
- Conferred with advertising managers to develop and implement marketing plans.
Education
Diploma - Business Administration
University of The Commonwealth
17 Worthington Avenue 01.2018
high school diploma -
Mona High School
01.2005
Skills
- CORE COMPETENCES
- Good Communication Skills
- Critical Thinking
- Time Management Skills
- Good Customer Service Skills
- Advance proficiency in
- Microsoft Office
- Work Planning and Prioritization
- Evaluating Employee Work
- Staff Training
- Client Support
- Customer relations and communications
- Social media knowledge
- Writing reports
Certification
- a good communication skills,empathetic like to work with people helping them to achieve their goals,and helping them be happier and more producproductive -2021
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Virtual Assistant
self-employed
11.2022 - Current
Team Leader
everdriven transportation/ advantage communication
01.2021 - 10.2022
Front Desk Agent
coral spring Hotel
01.2020 - 08.2020
Assistant Chef/Concierge
iberostars
03.2018 - 09.2019
Customer Service Representative/Collections
Price Smart Membership
01.2015 - 07.2019
Customer Service Representative, •Cashier
Family Pride Supermarket
01.2007 - 04.2008
Electrical Maintenance Associate
University of the West Indies, UWI
01.2005 - 01.2009
Product Marketing Officer
self employed
Diploma - Business Administration
University of The Commonwealth
high school diploma -
Mona High School
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