Forward-thinking professional experienced working in educational settings. Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
7
7
years of professional experience
Work History
Student Aid Teacher
Student support Services OJT
Princes Town
01.2023 - 06.2023
Created visual aids such as graphs, charts, and diagrams to illustrate complex concepts or topics in classes.
Answered questions from students regarding policies, procedures, and services offered.
Maintained accurate records of student attendance, grades, and other data points.
Enforced rules for behavior and procedures to maintain order among class.
Supported classroom teachers by managing files, preparing materials and updating records.
Observed student performance and recorded relevant data to assess progress.
Assisted administrative personnel and professors in providing photocopies and filings.
Customer Service Representative
Sade’s Fashion/Lightning Gallery
Princes Town, Trinidad And Tobago
07.2017 - 09.2017
Answered customer inquiries via phone, email, and chat.
Identified opportunities for upselling additional products or services based on customer needs.
Developed strong relationships with customers by providing personalized assistance and support.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Provided excellent customer service to resolve customer complaints in a timely manner.
Cashier
DKR Sales and Marketing Limited
Princes Town, Trinidad And Tobago
07.2016 - 06.2017
Issued receipts, refunds, credits or change due to customers.
Greeted customers and answered any questions they had about the store's products and services.
Performed other duties as assigned by management.
Balanced daily transactions on a computerized point-of-sale system.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Followed company security procedures for handling large sums of money.
Processed returns and exchanges of merchandise in accordance with store policies.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Education
High School Diploma -
Barrackpore East Secondary School
Barrackpore TTD
07-2016
Associate of Applied Science - Social Work
Costaatt
San Fernando, SFO
Skills
Critical Thinking
Flexible and adaptive
Data Entry
Clerical Support
Customer Relations
Typing proficiency
Multi-Task Management
Problem-solving abilities
REFERENCES
Miss Gayatri Persad
#325 St.Julien Road, New Grant, Princes Town
Teacher Secondary
358-6639
Miss Reshma Ramesh
27 Sancho Branch Road, New Grant, Princes Town
Managing Director
687-9305