Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jason Farfan

Arima

Summary

Dynamic sales professional with a proven track record at Massy Automotive Components Ltd, excelling in customer service and relationship building. Leveraged excellent people skills to boost sales revenue and implemented effective inventory systems as a Parts/Service Supervisor at Massy Motors, enhancing operational efficiency and customer satisfaction.

Overview

21
21
years of professional experience

Work History

Sales Associate

Massy Automotive Components Ltd
Arima, Trinidad And Tobago
10.2014 - 02.2025
  • Engage customers, and promote specific merchandise
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with company policy.
  • Assist in compiling merchandise orders
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

PARTS/Service Supervisor

Massy Motors
Morvant, Trinidad And Tobago
03.2004 - 06.2014
  • Developed strong relationships with service team, negotiating favorable pricing and delivery terms to minimize costs and ensure consistent availability of parts.
  • Continuously analyzed service market trends to inform strategic adjustments designed to improve profitability within the parts business segment.
  • Implemented an effective inventory tracking system to reduce stock discrepancies and optimize storage space utilization.
  • Streamlined the ordering process for better accuracy and faster turnaround times, resulting in improved customer experiences.
  • Conducted regular meetings with staff members to communicate objectives, share best practices, and solicit feedback for continuous improvement efforts within the department.
  • Collaborated with service technicians to quickly diagnose issues and source required replacement parts, minimizing vehicle downtime for customers.

Education

No Degree - Mechanical Engineering

John Donaldson Technical Institute
Port Of Spain
05-2002

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual

Timeline

Sales Associate

Massy Automotive Components Ltd
10.2014 - 02.2025

PARTS/Service Supervisor

Massy Motors
03.2004 - 06.2014

No Degree - Mechanical Engineering

John Donaldson Technical Institute
Jason Farfan