Strategic Software Engineer with 12 years of experience in software development and a decade of experience in the financial services industry. Expertise in application development, testing, optimization, and software integration. Skilled in planning, programming, and implementing core modules from the ground up. Strong fundamentals in object-oriented programming and software architecture. Known for productivity, efficiency, and writing clean, optimized code. Excels in debugging complex issues and developing scalable applications. Demonstrates strong teamwork, problem-solving, and adaptability, ensuring seamless collaboration and innovative solutions in fast-paced environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Programmer
Trinidad and Tobago Unit Trust Corporation (TTUTC)
Chaguanas
05.2014 - Current
Maintenance of applications that cost-effectively meets user functional requirements utilizing a cost-effective and thorough development process
This includes: Applying systems specifications to execute appropriate application development and maintenance, Review and analyze applications software capabilities, Suggest and implement improvements to existing applications, Maintenance of required control, auditing, systems configuration, and security standards, Debug code for existing programs based on immediate need, Manage the change and configuration of system applications, Apply corporate standards for user input and output as well as usability of the applications and systems from a technical point of view, Research and document best practice standards for user input and output as well as usability of the applications and systems from a technical point of view, Maintain knowledge transfer documentation, Assist with the development of training documents and manuals, Implement defined usability standards for applications, Implement solutions and changes as developed and tested, Implement planned releases free from defects and without major problem after installation
The solution must meet user functionality as well, Ensure the maintenance of systems requirements, Ensure compliance with established test methodology, Post implementation and on-call support, Provide post-implementation support for newly deployed systems into the production environment, Provide on-call support for production systems requiring 100% uptime
Information Technology Technician/Analyst
Telecommunication Services of Trinidad and Tobago Limited (TSTT)
Port of Spain
11.2011 - 11.2013
Integrate the Concept Wave front end system with the Blink Entertainment (DVBT) provisioning system Minerva, with the use of API calls, Collaborate with various vendors to conduct User Acceptance Testing, upgrades and fixes, Support, analyze and find solutions for exceptions arising from the Concept Wave to Minerva integration, Escalate, initiate and interact with Vendor Support to resolve related issues, Support, analyze and execute aspects of the data clean-up exercise in the Granite Inventory system, using various applications and scripting languages (Shell, XML, and SQL), Assisting with the free flow of orders through the Next Generation Operating Support System (NGOSS), Develop and prepare multiple reports for various systems using SQL query language, Collaborate with various groups (Inventory Management, Business Systems Support, Quality Assurance and Model Organization) for acceptance of purposed systems and processes, the smooth running of day to day activities and attend to related systems requests, Design, develop and test all applications in the Operations Support System (OSS) layer, Document new operating support system application procedures, Provide training on procedures and systems on request or where necessary, Compile, document and utilize best standards for information, Conduct Analysis and develop relevant coding in multiple languages, Implement and provide on-going support for assigned OSS application components
Call Centre Agent
Digicel Trinidad and Tobago
Port of Spain
10.2011 - 11.2011
Provide immediate response to customer calls, Present accurate information and solutions to customers problems, Supply excellent customer service, Ensure 96% of all calls are answered
Trainee Supervisor
Mario's Pizzeria Limited
Port of Spain
06.2010 - 09.2010
To direct, organize, control, co-ordinate and supervise the production of the restaurant, with respect to full compliance with all standard operating procedures and resources
Trainee
Petroleum Company of Trinidad and Tobago Limited (Petrotrin)
Point-a-Pierre
06.2009 - 08.2009
Assisting in the auditing and reporting on the bungalows located within Petrotrin in the Point-A-Pierre area
General Worker
Trinidad Sea Foods Limited
Laventille
05.2007 - 09.2007
Contributing to the daily tasks of the business
Education
B.Sc. Information Technology and Mathematics (Hons.) -
University of the West Indies
01.2011
CAPE Advance Level Certificate – 6 subjects -
Tranquillity Government Secondary School
01.2008
CXC Ordinary Level Certificate – 7 subjects -
Tranquillity Government Secondary School
01.2008
M.Sc. Information and Communication Technology -
University of Trinidad and Tobago
Skills
Creative Problem Solving
Team player
Customer Service
Microsoft Office
COBOL
Agile development methodologies
Project Management
Implementation Management
Application debugging
Requirements Gathering
Data Visualization
Systems Analysis
System Design
Software Development
Software integration
Java
Java-script
MYSQL
Oracle
PHP
PL/SQL
Pro
C/C
ML
Certification
2024, Incus Services Limited, Data Analytics 101
2018, Cyber Security & Anti-Crime Services, Introduction to Cyber Security
2016, Microsoft (CTTL), Analyzing Data with Power BI
2006, YTEPP, Certificate in Small and Micro Entrepreneurship
Affiliations
University of the West Indies Alumni Association (Trinidad and Tobago Chapter) - Member
UWI Computing Society (UWICS) - Member
Trinidad and Tobago Cadet Force – Second Lieutenant (23 years of service)
Youth Empowerment Union of Trinidad and Tobago – Assistant Managing Director & ICT Director (10 years)
St. Peters NESB Cathedral Youth Group – Member
Awards
2006, President Award (Bronze), Successful completion of the President’s Award Program, including community service, fitness, camp craft and use of survival skills, etc.
2010, UWI DEVELOPMENT & ENDOWMENT FUND BURSARY, Attaining and maintaining a Grade point Average of 3.0 and above
References
Tony De Nobriga, Manager App Dev, TTUTC, Endeavour Road, Chaguanas, 780-0231
Vendor Management Administrator at Trinidad And Tobago Unit Trust CorporationVendor Management Administrator at Trinidad And Tobago Unit Trust Corporation