JEEVAN R. RAMSAROOP
St. Augustine
Summary
As an ambitious and highly motivated person, I enjoy working in a fast paced environment. I am seeking training that will utilize my skills and offer the chance for advancement as well as allow me the opportunity to gain additional skills and experience.
Overview
30
30
years of professional experience
1
1
Certification
Work History
QUALITY ASSURANCE & QUALITY CONTROL CO ORDINATOR
Southern Sales & Service Company Limited
01.2015 - Current
- Documenting and reporting service quality levels.
- Minimize return jobs by conducting periodic spot checks of completed jobs for thoroughness and quality.
- Monitor & implement training levels for technicians and communicate concerns to garage supervisor.
- Understand and follow all applicable laws and regulations on waste disposal and OSHA right to know.
- Attend managers meetings as requested, meet and maintain targets set by management in respect to cost control.
- Supervising Staff- Assigning work,monitoring work.
- Ensuring efficient work flow-Planning service schedules, assigning work, and coordinating repairs to optimize resource utilization and meet service requirements.
- Managing repairs and maintenance-Assessing the nature and extent of repairs, preparing work orders, and estimating costs.
- Addressing customer concerns- Investigating and resolving customer complaints and service issues.
- Budgeting and cost control-Assisting in compiling cost estimates for repair jobs and ensuring adherence to budgets.
Executive Driver
Southern Sales Limited
01.2011 - 01.2015
- Logistics for transportation of company executives
- Transportation/in country care of client ex-pats
- Ensuring Health and Safety of clients being transported
Onsite Coordinator
SUBWAY RESTAURANTS
01.2005 - 01.2011
- Completed establishment of seven Subway Branches
- Improved Revenue in numerous branches
- Increased Customer Service by 65%
- Reduction in employee turnover by 75%
- Onsite training specialist
- Loss prevention, inventory control
- Budgeting and banking responsibilities
- Ongoing franchise development for new branches
- Logistical arrangements for all aspects of SUBWAY
- Health, Safety and Environment supervision of workers
Purchasing Manager
Bloomfield Discounts LLC
01.2000 - 01.2005
- Improved Revenue
- Increased Customer Service
- Managing inventory
- Purchasing negotiation for up to 15 stores and budget of 1 million USD
- Loss prevention, inventory control
- Quality Control for receivables
- Negotiation of shipping terms
Merchandiser
Hand Arnold (Trinidad) Ltd
01.1999 - 01.2000
- Increased Sales
- Sales of all health & beauty products
- Restocking of all retail outlets
Sales Representative
Vemco Ltd
01.1998 - 01.1999
- Implementation of Sales strategy
- Improved Sales
- Territory expansion
- New Product launch promotions
- Managing key store accounts
Onsite Attendant
Hilo Food Stores
01.1995 - 01.1998
- Team awarded Most Profitable Department
- Coordination in perishables department
- Quality/cost control of purchased inventory
Education
Automotive Diagnosis
SBCS
Champ Fleur07-2025
Computer Literacy For The Workplace
Sital College
Online Classes 08-2024
Defensive Driving Trained -
University of Trinidad & Tobago
Carapichaima, Trinidad And Tobago06-2015
Certificate in Occupational Health and Safety -
Cipriani College of Labour & Cooperative Studies
05-2013
Professional Plumbers Course -
University of Trinidad and Tobago (UTT)
01.2011
Secondary School Certificate - Mathematics, English 1, Technical Drawing, Human & Social Biology, English 2 (Literature)
Tunapuna Government Secondary School
01.1995
Curepe Presbyterian School
01.1990
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Active listening
- Verbal communication
- Problem resolution
- Decision-making
- Organization and time management
- Calm under pressure
- Multitasking Abilities
- Attention to detail
Certification
ANSA 2K Refinish Paint Course
Timeline
QUALITY ASSURANCE & QUALITY CONTROL CO ORDINATOR
Southern Sales & Service Company Limited
01.2015 - Current
Executive Driver
Southern Sales Limited
01.2011 - 01.2015
Onsite Coordinator
SUBWAY RESTAURANTS
01.2005 - 01.2011
Purchasing Manager
Bloomfield Discounts LLC
01.2000 - 01.2005
Merchandiser
Hand Arnold (Trinidad) Ltd
01.1999 - 01.2000
Sales Representative
Vemco Ltd
01.1998 - 01.1999
Onsite Attendant
Hilo Food Stores
01.1995 - 01.1998
Professional Plumbers Course -
University of Trinidad and Tobago (UTT)
Secondary School Certificate - Mathematics, English 1, Technical Drawing, Human & Social Biology, English 2 (Literature)
Tunapuna Government Secondary School
Curepe Presbyterian School
Automotive Diagnosis
SBCS
Computer Literacy For The Workplace
Sital College
Defensive Driving Trained -
University of Trinidad & Tobago
Certificate in Occupational Health and Safety -
Cipriani College of Labour & Cooperative Studies
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