Jendayi Hartley

Office Management

• Demonstrated strong organizational and time management skills while managing diverse roles in administration, budgeting, finance, HR and property through prioritizing and actioning daily to-do-list, setting realistic deadlines, and holding monthly and bi-monthly management and team meetings
• Used strong analytical and problem-solving skills in challenging situations
• Coordinated and chaired quarterly meetings such as Work, Health and Safety, and Work Relations Committee
• Provided logistical arrangements and support for foreign staff's arrival and departure
• Created and implemented travel policy for diplomatic mission that provided users with step-by-step guide from arranging official travel to travel acquittal
• Revamped time keeping system that improved accuracy and compliance
• Managed professional relationships with stake partners in efforts to balance organizational and stake partners needs and expectations
• Demonstrated creativity and resourcefulness through networking with likeminded
• Worked extended hours to complete projects.

Budget Management

• Successfully planned and forecasted annual and monthly budget. Monitored and updated monthly budget reports using SAP and TM1 accounting platforms
• Prepared quarterly end of month reports
• Created and implemented use of expenditure control measure through internal order numbers unique to organization's expense categories
• Gained knowledge of company policies, protocols, and processes

Human Resource Management

• Recruited, interviewed, and selected locally engaged staff (LES) for various positions
• Conducted performance reviews, formal and informal employee conversations throughout performance cycle
• Researched, presented, and received approval for case on most suitable health insurance company and group plan for local staff
• Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees
• Discovered and resolved complex employee issues that affected management and business decisions
• Instructed senior leaders on appropriate employee corrective steps
• Computed monthly LES salaries and statutory deductions, leave and time sheet management.

Property Management

• Managed organization's and foreign management's leased properties via property portal
• Monitored progress of property works and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes
• Maintained original leases and renewal documents in digital format.

• Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
• Generated financial and operational reports to assist management with business strategy.
• Petty Cash Management

• Maintained clean and organized files by keeping accounts payable records up-to-date.
• Maintained accurate and complete documentation to facilitate accounting and filing functions.
• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
• Used accounting software to prepare weekly and monthly financial reports.