JEROME RISBROOKE
Trincity
Summary
Goal-oriented Facilities Project Professional with Three (3) years of experience that fostered excellent leadership, problem-solving, customer service and project management skills. Motivated leader with excellent relationship-building and decision-making abilities which assists in delivering well-developed action preparedness plans, favorable vendor contracts and comprehensive regulations compliance.
Overview
19
19
years of professional experience
Work History
Facilities Project Officer
First Citizens Bank - Group Facilities Management Services
05.2021 - Current
- Responds to building emergencies efficiently and managed major repairs within 60 minutes timeframe.
- Maintained HVAC, temperature control, electrical and building automation systems to ensure asset longevity.
- Solicit, evaluate and make recommendations of award for Network wide maintenance contracts.
- Planned and coordinated preventative maintenance and reactive repair work, maintaining cost-efficiency and quality.
- Managed projects totaling 7 million TTD during fiscal 2021-2022, 12 million during fiscal 2022 - 2023.
- Control annual expenses to meet budget requirements.
- Coached and trained facilities maintenance staff.
- Planned and coordinated preventative maintenance and reactive repair work, maintaining cost-efficiency and quality.
- Create and implemented sustainable improvement initiatives to ensure the efficient use of energy at various Network locations.
- Regularly liaise and communicate with internal and external customers, acting as principal point of contact for advice and guidance in connection to day-to-day operations and feedback.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Fosters mutually beneficial relationships with vendors and contractors to support timely and cost-effective services.
- Communicate with Executives, General Managers and stakeholder teams regarding upcoming major repairs and projects.
- Scheduled, coordinated and supervised all facilities-related tasks and activities to monitor and document performance.
- Conduct regular facilities inspections to identify repair needs or improvements.
- Collaborated with related departments, Security Services Unit/ Health, Safety and the Environment Unit/Business Continuity Planning, to ensure compliant and efficient use of space and resources.
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
- Enforced compliance with applicable health, safety and environmental regulations to reduce risks.
- Managed and coordinated all facilities maintenance and repair projects within time and budget constraints.
- Defined and coordinated preventative maintenance plans to support longevity of facility systems and equipment.
- Collaborated with contractors, vendors and stakeholders to support on-time projects completion.
- Regular negotiation with external vendors to secure cost-effective pricing and terms for facility-related services and supplies.
- Monitored and enforced budget for all facilities-related activities to reduce unnecessary expenses.
- Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
- Prepared reports and schedules and processes invoices with accuracy.
- Developed and oversaw budgets for facilities and worked within cost restraints.
- Reviewed and supervised to completion construction and renovation projects.
Statements Clerk
First Citizens Bank - Payment Processing Unit
08.2014 - 04.2021
- Maintained excellent client satisfaction by providing professional, courteous customer service.
- Scrutinize Cheques for final approval.
- Liaise with Branches within network for NSF processing and posting within the required timeline.
Facilities Officer - Trainee
First Citizens Bank - Group Facilites Unit
06.2017 - 01.2018
- Completed detailed building inspection audits on a monthly basis to ensure customer satisfaction and safety.
- Maintained HVAC, temperature control, electrical and building automation systems.
- Created monthly management reports outlining important facility statistics.
- Documented records on pricing, energy consumption and activity reports.
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
Acting Senior Deposit Clerk
First Citiznes Bank - Cash Management Unit
11.2010 - 07.2014
- Replenish and prepare ATM cartridges for collection and distribution by external contractors
- Processed cash, cheque, credit and debit payments accurately and efficiently, minimising till discrepancies.
Deposit Clerk
First Citizens Bank - Cash Management Unit
02.2008 - 10.2010
- Verifies and process large customer cash and cheque deposits
- Processed cash, cheque, credit and debit payments accurately and efficiently, minimising till discrepancies.
Cyber Café Attendant
Rhand Credit Union Co.-op Spciety Ltd
09.2004 - 01.2008
- Supervision of the operations
- Assist customers with software inquiries & issues
- Provision of first level help desk support
Education
Master of Science - Construction Management, Engineering
University of The West Indies
St. Augustine04.2024
Bachelor of Science - Engineering Management (Construction)
University of Greenwich
London05.2019
BTEC Level 5 HND Diploma - Construction And The Built Environment Engineering
Pearson College London
190 High Holburn, London01.2020
IVQ Level 4 - Advanced Diploma in Process Technology
Kenson School of Production Technology
Trinidad & Tobago10.2015
Skills
- Construction management
- Cost estimation
- High-value project management
- Building repair coordination
- Vendor management
- Logistical planning
- Contingency planning
- Contract Development and Management
- Time Management
- Maintenance and Repair Management
- Performance Tracking and Evaluations
- Budgeting and Cost Control
- Issue and Conflict Resolution
- Managing Files and Records
- Scheduling and Coordinating
- Collaborate Cross-Functionally
- Negotiation
Timeline
Facilities Project Officer
First Citizens Bank - Group Facilities Management Services
05.2021 - Current
Facilities Officer - Trainee
First Citizens Bank - Group Facilites Unit
06.2017 - 01.2018
Statements Clerk
First Citizens Bank - Payment Processing Unit
08.2014 - 04.2021
Acting Senior Deposit Clerk
First Citiznes Bank - Cash Management Unit
11.2010 - 07.2014
Deposit Clerk
First Citizens Bank - Cash Management Unit
02.2008 - 10.2010
Cyber Café Attendant
Rhand Credit Union Co.-op Spciety Ltd
09.2004 - 01.2008
Master of Science - Construction Management, Engineering
University of The West Indies
Bachelor of Science - Engineering Management (Construction)
University of Greenwich
BTEC Level 5 HND Diploma - Construction And The Built Environment Engineering
Pearson College London
IVQ Level 4 - Advanced Diploma in Process Technology
Kenson School of Production Technology
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