Shekil Alfred
Port of Spain
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Acting Clerk II
Ministry Of National Security Immigration Division
03.2016 - Current
- Processing of leave applications.
- Calculation of vacation leave.
- Processing of extended sick leave.
- Processed files for designated officers.
- Folio files.
- Organize computer-based documents and spreadsheets.
- Greeted visitors, determine nature of dealing and send visitors to correct person.
- Answered telephone and electronic enquiries.
- Processed documents and materials to disseminate information to appropriate parties.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Provided support for meetings by preparing listings, spreadsheets and memorandums.
- Writing of Minutes and File Notes.
Temporary Clerk I- Revenue
Ministry Of National Security Immigration Division
03.2013 - 04.2016
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Utilized office management software to record and track customer information.
- Interacted with customers by phone, email, or in-person to provide information.
- Edited and proofread documents for accuracy and completeness.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Vote Book Clerk
Ministry Of National Security-GA
05.2015 - 06.2015
- Managed customer transactions efficiently, maintaining accurate records of sales and returns.
- Organized and maintained detailed records on equipment use, materials logs and circulation activities.
- Assisted patrons with locating books and other resources for research or personal use, increasing overall library efficiency.
- Monitored patrons to enforce adherence to library policies for material management and behavior.
Customer Service Cashier
Prestige Holdings Limited
01.2007 - 03.2013
- Identified and resolved discrepancies and errors in customer accounts.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Maintained accurate records of customer transactions for reporting purposes.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
Education
St. Francois Girls' College
Port Of Spain, Trinidad And Tobago06.2010
Skills
- Cash Management
- Flexible and Adaptable
- Customer Communication
- Spreadsheet development
- Basic Bookkeeping
- Record preparation
- Problem-Solving
- Detail-Oriented
Certification
- Certificate of Merit- Tranquility Government Primary School- July 2005
- Certificate of Excellence in Theatre Arts-St. Francois Girls' College - 2006-2007
- Certificate of Membership- The Heroes Foundation- February 2008
- Certificate of Participation in the Youth Forum- Levitical Council of Spiritual Baptist Ministers Inc- March 2008
- Certificate of Participation in the Internship Programme- First Citizens Bank - July 2009-August 2009
- Certificate of Participation in the completion of Computer Literacy- National Energy Skills Centre & Ministry of Education-August 2010
- Certificate of Participation in Customer Service Skills with Emotional Intelligence- Davirm International Ltd (Training & Development) November 2016
Timeline
Acting Clerk II
Ministry Of National Security Immigration Division
03.2016 - Current
Vote Book Clerk
Ministry Of National Security-GA
05.2015 - 06.2015
Temporary Clerk I- Revenue
Ministry Of National Security Immigration Division
03.2013 - 04.2016
Customer Service Cashier
Prestige Holdings Limited
01.2007 - 03.2013
St. Francois Girls' College
- Certificate of Merit- Tranquility Government Primary School- July 2005
- Certificate of Excellence in Theatre Arts-St. Francois Girls' College - 2006-2007
- Certificate of Membership- The Heroes Foundation- February 2008
- Certificate of Participation in the Youth Forum- Levitical Council of Spiritual Baptist Ministers Inc- March 2008
- Certificate of Participation in the Internship Programme- First Citizens Bank - July 2009-August 2009
- Certificate of Participation in the completion of Computer Literacy- National Energy Skills Centre & Ministry of Education-August 2010
- Certificate of Participation in Customer Service Skills with Emotional Intelligence- Davirm International Ltd (Training & Development) November 2016
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