Jiselle Headley
Arouca
Summary
A dynamic individual with a passion for embracing new challenges, possessing a tireless work ethic, adaptability, and exceptional interpersonal abilities, always willing to go above and beyond. Seeking entry-level opportunities to excel as a Customer Service Representative/Administrative Assistant, eager to contribute to organizational growth and gain valuable experience in a supportive environment.
Overview
1
1
Certification
4
4
years of professional experience
Work History
IQOR call center Representative
Keston Blake
02.2023 - 08.2023
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
JoPage Private School
Nikeisha Dowers
01.2020 - 01.2022
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Skilled at working independently and collaboratively in a team environment.
Education
BSc in Accounting -
University of the Southern Caribbean (USC)
01.2027
General Proficiency -
Tunapuna Secondary school
01.2020
Skills
- Customer Service oriented
- Collaborative contributor
- Attentive listener
- Flexible schedule
- Effective communication skills
- Friendly and courteous
- Data Entry
- Problem-solving skills
- Customer Support
- Verbal and written communication
Certification
Customer Service Certification
Technical Skills
- Microsoft Word
- Power Point
- Microsoft Excel
References
- Joanne Wells, Teacher, (868) 3547058
- Nikeisha Dowers, JoPage Private school Owner, (868) 4854890
Timeline
IQOR call center Representative
Keston Blake
02.2023 - 08.2023
JoPage Private School
Nikeisha Dowers
01.2020 - 01.2022
BSc in Accounting -
University of the Southern Caribbean (USC)
General Proficiency -
Tunapuna Secondary school
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