Summary
Overview
Work History
Education
Skills
Activities
Employerphone
References
Timeline
Generic

Joanne Mohammed-Jawahir

Chaguanas

Summary

To be associated with an organization with a proven record of success, integrity and reward, ones which encourages growth and development.

Overview

15
15
years of professional experience

Work History

Land Registry

Attorney General & Legal Affairs
06.2013 - 01.2024
  • Assisting in the Registration of Land documents
  • Developed comprehensive risk management strategies related to property ownership, reducing exposure to financial losses.
  • Optimized land use by evaluating property characteristics and recommending appropriate development initiatives.
  • Collaborated with cross-functional teams to develop comprehensive land use plans.
  • Maintained accurate records of all transactions, providing a solid foundation for informed decision-making processes within the organization.

Human Resources Assistant

Attorney General & Legal Affairs
06.2013 - 10.2019
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.
  • Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
  • Organized new employee orientation schedules for new hires.
  • Supported HR Manager in strategic planning sessions focused on organizational development and growth.
  • Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
  • Coordinated employee training programs to promote professional development and skill enhancement.
  • Facilitated open lines of communication between management and staff, fostering a positive work environment.
  • Collaborated with department managers on workforce planning strategies to identify staffing needs within their teams accurately.
  • Organized company-wide events for team building purposes, boosting overall morale among employees.
  • Provided assistance during annual performance review processes, collecting data to help inform evaluations and goal setting initiatives.
  • Played a key role in conflict resolution efforts, resulting in improved workplace harmony.
  • Supported payroll processing, ensuring accurate and timely salary distribution.
  • Improved employee satisfaction by organizing comprehensive onboarding sessions for new hires.
  • Conducted exit interviews, gathering insights to improve retention and employee satisfaction.
  • Organized team-building events, boosting morale and fostering collaborative work environment.
  • Assisted in creation of training and development programs, addressing skill gaps and promoting career growth.
  • Coordinated with external recruiters to fill vacancies efficiently, aligning talent acquisition with organizational needs.
  • Addressed employee grievances, facilitating conflict resolution and maintaining positive work atmosphere.
  • Maintained compliance with employment laws and regulations, conducting regular audits of HR practices.
  • Facilitated diversity training programs, promoting inclusive workplace culture.

Registry Assistant

Office of the Attorney General & Legal Affairs
06.2013 - 06.2017
  • Registration of Birth, marriage, death and adoption records
  • Issued marriage certificates, Birth Certificates, Death Certificates and Adoption Certificates.
  • Facilitated communication between departments, acting as a liaison regarding registry matters.
  • Provided exceptional customer service to stakeholders, offering guidance on registration procedures and requirements.
  • Developed strong relationships with external partners, facilitating seamless collaboration on joint initiatives.
  • Conducted regular audits of registry records to identify discrepancies and ensure data integrity.
  • Assisted in training new staff members, providing comprehensive instruction on registry processes and systems.
  • Spearheaded improvements in record-keeping procedures, resulting in significant time savings for the department.
  • Streamlined the registration process for improved efficiency and user satisfaction.
  • Performed routine data entry or document management.
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
  • Updated operational records or licensing information using computer terminals.
  • Responded to requests for information from public, other municipalities or state and federal legislative offices.
  • Informed customers by mail or telephone of additional steps needed to obtain licenses.
  • Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
  • Researched information in municipal archives upon request of public officials or private citizens.


Cerk 1

Attorney General and Ministry of Legal Affairs
06.2013 - 05.2016
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.
  • Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
  • Organized new employee orientation schedules for new hires.
  • Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.

Finance Clerk

Super Industrial Services Limited
10.2010 - 04.2012
  • Preparation of 23 bank reconciliation for different subsidiaries within the group
  • Journalizing cancelled cheques
  • Importing of Data into Accounting System (Journals)
  • Edit of sales Invoices for the Quarry Section (2 companies).

Bank Reconciliation Clerk

British American Insurance Company Limited
11.2009 - 10.2010
  • Preparation of bank reconciliation (6 Bank Accounts)
  • Issuing & removing of stop payments of cheques
  • Canceling & Reissuing cheques
  • Handling of Returned Cheques.

Finance/ Data Entry Clerk

British American Insurance Company Limited
09.2008 - 10.2009
  • Data entry (Cheques and Journals)
  • Importing of Data into Accounting System (Cheques and Journals)
  • Bank reconciliation
  • Recording and controlling Financial Data
  • Preparation of cheques
  • Preparation of Financial Working Paper for final accounts and audit
  • Preparation of Statutory Reports; Balance of Payments, Annual Report.

Education

University of The West Indies
St. Augustine

Certified Accounting Technician (CAT) -

Students Accountancy Center

Caribbean Examinations Council (CXC) Ordinary Level -

Upper Level Educational Institute

Rafeek Memorial TML Secondary School

Felicity Presbyterian School

Computer Literacy, Introduction to computers -

CTS College of Business & Computer Science Ltd.
08.2007

Skills

  • Peach tree Accounting System
  • Word and Excel
  • Power Point and Access XP
  • Quickbooks
  • Platinum Account system
  • Cashcol (Cash Collection system)
  • Fimmas (Policy Database)

Activities

  • 2010: Certificate of Achievement: Anti Money Laundering & Combating the Financing of Terrorism Compliance Training Series.
  • 2009: Certificate of Achievement: Practical approach to the implementation and compliance with the OSH Act
  • 2007: Volunteer Activity- Felicity Divali Committee Hobbies- singing, cooking and reading

Employerphone

1-868-223-2452

References

  • Pundit Surujdeo Ramnarine, 671-1575, Principal
  • Ms. Shoba Bedassie, 672-8797, Upper Level Educational Institute
  • Ms. Usha Jawahir ACCA, CA, FLMI, ACS, AIAA, AIRC, ARA, 638-2110 ext. 2053, Manager, Finance EC Islands British-American Insurance Co. Ltd.

Timeline

Land Registry

Attorney General & Legal Affairs
06.2013 - 01.2024

Human Resources Assistant

Attorney General & Legal Affairs
06.2013 - 10.2019

Registry Assistant

Office of the Attorney General & Legal Affairs
06.2013 - 06.2017

Cerk 1

Attorney General and Ministry of Legal Affairs
06.2013 - 05.2016

Finance Clerk

Super Industrial Services Limited
10.2010 - 04.2012

Bank Reconciliation Clerk

British American Insurance Company Limited
11.2009 - 10.2010

Finance/ Data Entry Clerk

British American Insurance Company Limited
09.2008 - 10.2009

University of The West Indies

Certified Accounting Technician (CAT) -

Students Accountancy Center

Caribbean Examinations Council (CXC) Ordinary Level -

Upper Level Educational Institute

Rafeek Memorial TML Secondary School

Felicity Presbyterian School

Computer Literacy, Introduction to computers -

CTS College of Business & Computer Science Ltd.

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Joanne Mohammed-Jawahir