Joseph Sammy
Petit Valley
Summary
With over two decades of mechanical expertise in the small engine field and a proven track record in enhancing customer satisfaction, I excelled at West Bend Sales Ltd by mastering parts identification and product knowledge. Using my problem-solving skills to resolve customer issues efficiently. My approach to building strong customer relationships and my technical knowledge have consistently contributed to my professional achievements.
Overview
21
21
years of professional experience
Work History
Delivery Courier
Trincargo international
Port Of Spain
10.2013 - 07.2022
- Ensured timely delivery of packages to customers.
- Created daily delivery routes to maximize efficiency while minimizing travel time.
- Provided excellent customer service when interacting with clients during package pickups and deliveries. And also resolving any problems that might come up.
Parts Counter Sales Person
West Bend Sales Ltd
Port Of Spain
06.2001 - 09.2012
- Assisted customers with locating the correct part for their machines.
- Performed cashier duties such as receiving payments from customers and issuing receipts.
- Resolved customer complaints and problems in a timely manner.
- Provided quotes to customers for requested parts and equipment.
- Maintained an accurate knowledge of parts and their functions, and also kept up to date with industry trends.
- Performed diagnostics and repairs on a variety of small engines, including lawn mowers, pressure washers, chainsaws, and leaf blowers, etc.
Education
O Levels -
Diego Martin Secondary
Diego Martin05-2000
Skills
- Customer relationship building
- Parts identification
- Improving customer satisfaction
- Problem-solving skills
- 20 years of mechanical experience
Timeline
Delivery Courier
Trincargo international
10.2013 - 07.2022
Parts Counter Sales Person
West Bend Sales Ltd
06.2001 - 09.2012
O Levels -
Diego Martin Secondary
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