Joshua Yearwood
Port Of Spain
Summary
Experienced Network Technician with expertise in designing, installing, and managing LAN/WAN networks in diverse environments. Valuable asset to any technical team, bringing a positive attitude and wealth of knowledge in network infrastructure, server systems, and troubleshooting. Proven track record of success, dedicated to delivering high-quality solutions and ensuring seamless network performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Network Technician
Ministry of Youth Development and National Service
03.2021 - Current
- Monitored operational and security procedures for numerous computers in network, related systems administration, and maintenance protocols.
- Troubleshoot hardware and software to determine and rectify network problems.
- Diagnosed and resolved hardware, software, and network problems and replaced defective components.
- Assigned application access, security roles and permissions.
- Installed firewalls and VPNs to increase and manage client network security.
- Reviewed logs for all networking devices for unresolved abnormalities and problems.
- Supported project planning team to promptly address hardware and software problems and network emergencies.
- Troubleshot and maintained networking devices and infrastructure across enterprise.
- Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
Administrative Support Officer
Ministry of Youth Development and National Service
05.2019 - 03.2021
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Increased customer service success rates by quickly resolving issues.
- Completed daily logs for management review.
- Create, update and troubleshoot accounts, passwords and security.
- Coordinate contracts with vendors and suppliers, including managing invoices, and payment processes
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
Education
Bachelor of Science - Information Technology
University of Befordshire
Chaguanas09.2024
Bachelor of Science - Sport Studies
University of Trinidad & Tobago
San Fernando (Corinth)07.2019
Skills
- Network Troubleshooting
- Documentation and Reporting
- Network Configuration
- Wireless Networking
- Hardware Installation
Certification
- CCNA - Cisco Certified Network Associate (Awaiting to do exams)
- CompTIA Network +
References
- Kurleigh Horsford, Ministry of Youth Development and National Service (Network Specialist) 688-3904
- Sandra Abraham, Ministry of Youth Development and National Service (HR Consultant) 715-2009
Timeline
Network Technician
Ministry of Youth Development and National Service
03.2021 - Current
Administrative Support Officer
Ministry of Youth Development and National Service
05.2019 - 03.2021
- CCNA - Cisco Certified Network Associate (Awaiting to do exams)
- CompTIA Network +
Bachelor of Science - Information Technology
University of Befordshire
Bachelor of Science - Sport Studies
University of Trinidad & Tobago
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