Summary
Overview
Work History
Education
Skills
Languages
Timeline
Josiah George

Josiah George

Port of Spain,Trindad and Tobago

Summary

Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company.

Overview

6
6
years of professional experience
5
5
years of post-secondary education

Work History

Store Assistant

First Retail
Port of Spain, Trinidad and Tobago
12.2022 - 08.2023
  • Maintained and replenished stock according to store merchandising layout, ensuring consistent product availability.
  • Promptly identified and retrieved items in stock room to maximize sales opportunities.
  • Supported store goals by delivering promotions and upselling programmes.
  • Assisted customers with product selection, recommending associated items to increase transaction value.
  • Checked and processed incoming deliveries, unpacking and storing with care to avoid stock damage.
  • Handled complaints calmly and professionally, minimizing conflict and maintaining customer satisfaction.

Assistant Inspector

Mr. Jp
Port of Spain, Trinidad and Tobago
05.2022 - 11.2022
  • Inspected hazardous freight to meet safety regulations.
  • Compiled relevant legal and administrative documents relating to inspections.
  • Examined machinery and collected reports of workplace accidents.
  • Checked operations to verify correct measures, weights and standards in trade.

Ice Cream Sales Assistant

Mrs. Rochelle
Port of Spain, Trinidad and Tobago
04.2022 - 11.2022
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Maintained impeccably high standards store presentation and hygiene through cleaning.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.

Retail Manager

Mr. Brentis George
Port of Spain, Trinidad and Tobago
07.2017 - 02.2020
  • Employed exceptional visual merchandising skills to create eye-catching, inviting storefronts and interiors.
  • Managed store inventory by directing routine stock control procedures to maximise sales opportunities.
  • Led briefings to improve store-wide communication.
  • Monitored market trends, taking action to guarantee store remained competitive.
  • Inspired team to represent brand with enthusiasm by maintaining high standards.

Education

High School - Maths, Eng A, POA, POB, Soc-Stu, EDPM

St. Francis Boys' College, Trinidad and Tobago
09.2015 - 07.2020

Qualificationed Certificates - International Business Management, Human Resource Management, Entrepreneurship, Supervisory Mang.

Synergy Training Institute Certificates , Trinidad and Tobago
01.2021 - 04.2021

Skills

  • Visual merchandising
  • Relationship building
  • Stock handling techniques
  • Customer service
  • Retail operations
  • Equipment maintenance

Languages

English
Advanced
Spanish
Elementary

Timeline

Store Assistant - First Retail
12.2022 - 08.2023
Assistant Inspector - Mr. Jp
05.2022 - 11.2022
Ice Cream Sales Assistant - Mrs. Rochelle
04.2022 - 11.2022
Synergy Training Institute Certificates - Qualificationed Certificates, International Business Management, Human Resource Management, Entrepreneurship, Supervisory Mang.
01.2021 - 04.2021
Retail Manager - Mr. Brentis George
07.2017 - 02.2020
St. Francis Boys' College - High School , Maths, Eng A, POA, POB, Soc-Stu, EDPM
09.2015 - 07.2020
Josiah George