I am a young, detail-oriented individual with over 8 years working in different environments and structures. I have a vast knowledge in finance and processing as well as: Finance, Sales, Marketing, Research, Advertising, Database Engineering and IT amongst other areas in which I've gained experience and knowledge throughout my work and school life. I pride myself on being very assertive, productive and doing what it takes to get the job done in a timely and efficient manner.
Overview
6
6
years of professional experience
Work History
Rental Officer
HDC- Asset Management Company
Port Of Spain, Trinidad And Tobago
12.2023 - Current
Contributed to a positive work atmosphere by fostering open communication, providing constructive feedback, and supporting colleagues in their professional growth.
Validate client accounts by using past and present DBMS systems to ensure accuracy of arrears and payoff figures.
Post back end charges after validating accounts.
Calculate accurate debt per client by development.
Filter all debt by 0-30 days, 31-60 days, 61-90 days, 91-120 days and over 120 days.
Manage assigned portfolios, mainly the over 120 days portfolio in order to mitigate and retrieve monies owed.
Contact clients via mail and phone and schedule meetings in order to advise and recover debt.
Deal with clients on a day to day basis; using the DBMS software to provide updates.
Create and issue agreements based on qualified housing agreements.
Issue keys after persons have been allocated and all agreements signed and validated.
Create client accounts on DBMS to begin charging.
Request and update all files of clients interacted with.
Create and explore new ways and ideas to mitigate and recover debt.
IT, Point-of-Sale and Security Engineer
Jay Lobz Consultancy Services
Hybrid
03.2022 - 11.2023
Collaborated with IT teams to integrate security measures into software development processes, enhancing overall application security.
Reviewed logs regularly to detect suspicious activity patterns before they escalate into full-blown incidents, enabling rapid response efforts when necessary.
Conducted regular penetration testing to identify vulnerabilities and address them proactively, strengthening system defenses.
Optimized existing security tools by configuring custom rulesets tailored to the organization''s specific needs, enhancing threat detection capabilities.
Implemented Point-of-Sale and Database Management Software to ensure effective tracking of products, services and workforce.
Installed Security Systems such as Biometrics and Cameras.
Provided analytical reports based on information gathered from POS software.
Liaised with clients on a day to day basis to ensure efficiency and smooth line of communication while on project
Performed risk assessments on new projects and initiatives, identifying potential threats early in the planning process to ensure proper mitigation strategies were implemented from the outset.
Performed risk analyses to identify appropriate security countermeasures.
Monitored use of data files and regulated access to protect secure information.
CARD SERVICES CSR& CLIENT SUPPORT OFFICER
JMMB
06.2021 - 02.2022
Contacting clients to prepare their Chip & Pin cards for TTPOST delivery
Coordinating branch pick-ups for clientele
Processing payments in the form of cash or cheque
Balancing TTD and USD Cheques
Posting Night-Safe and ABM Deposits.
OPERATIONS SUPERVISOR
MILSON'S MARKETING COMPANY (NP O'MEARA)
09.2020
Rostering and Payroll throughout the company on a weekly basis
Front office balancing which consisted of balancing all cashiers throughout a 24 hour shift (5 shifts per day) using the system to ensure accuracy
Back office balancing which consisted of balancing the daily sales and monies then sending it to our bankers
Cash and Linx Reconciliation to ensure 100% compliance and accuracy
Digitisation of all invoices on PetroSoft and Quikbooks (Goods, Fuel and Services)
Troubleshooting minor and major functions of the system
Ordering of goods from suppliers
Training forecourt staff in efficient Customer Service
Training cashiers in efficient Customer Service
Generating Monthly Ministry of Energy reports
Doing Fuel and CNG Reconciliation.
WAREHOUSE MANAGER
THE LONDON CLOTHING COMPANY
12.2019 - 08.2020
Ensuring our quality assurance measures are respected when handling new clothing items
Creating barcodes and inputting all clothing items on databases
Maintaining the logistics of the warehouse
Dispatching deliveries of items for Stores throughout the country.
TELLER/MEMBER RELATIONS OFFICER
EASTERN CREDIT UNION
08.2018 - 03.2019
Opening new accounts
Cross selling OTC and back office loans
Balancing, Cashing and generating daily reports
Selling CUNA insurance premiums to members
Doing loans and queries.
Education
Bsc,. MANAGEMENT INFORMATION SYSTEMS -
UNIVERSITY OF GREENWICH @ SBCS.
01.2017
MANAGEMENT INFORMATION SYSTEMS -
ABE LEVEL 4 CERT @ SBCS.
01.2012
Skills
Data analytics
Data Processing
Finance and Accounting
Reconciliation
Sales
Marketing
Graphic Design
IT
Microsoft Office
Product Selling and Cross Selling
Interpersonal Skills
Result Driven
Goal Oriented
Operations Management
Performance monitoring
Task Delegation
Staff Supervision
Debt recovery
References
HEATHER BOWMAN-FONG, RBC, 868-793-3665
RAJEEV SINGH, STRATOS MARKETING, 868-726-2584
NAVEEN MAHABIR, Managing Director of Mahabir's Supermarket, 741-8199