Kalifah Dogan
3 Alexander Street Gonzales Village Guapo, Point Fortin
Summary
Detail-oriented professional with strong customer service and event coordination skills. Experienced in managing schedules and maintaining organized documentation to enhance team collaboration. Clerical Assistant driven to tackle various administrative tasks in fast-paced environments. Known for maintaining calm and pleasant demeanor under extreme pressure.
Overview
13
13
years of professional experience
Work History
Clerical Assistant OJT
Lake Asphalt of Trinidad and Tobago Ltd
Brighton La Brea, , Trinidad and Tobago
11.2024 - Current
- Managed daily office correspondence and communication with internal teams to ensure information flow.
- Coordinated meeting schedules and maintained calendars for team members to optimize time management.
- Processed invoices and expense reports using company software systems.
- Coordinate events and Pitch Lake Tours.
- Organized and maintained physical and digital documentation for easy retrieval and improved workflow.
NLCB Machine Operator
Narsudis Limited
School Road Point Fortin , Trinidad and Tobago
09.2021 - 08.2024
- Guided customers in selecting lottery tickets and clarifying game rules, enhancing their overall experience.
- Executed accurate processing of lottery ticket sales through point-of-sale systems, ensuring smooth transactions.
- Maintained cleanliness and organization of the sales area for customer comfort.
- Delivered exceptional customer service by addressing inquiries and resolving issues, fostering customer satisfaction.
Shop Supervisor
Bara Girl Catering Services
Main Road Point Fortin , Trinidad and Tobago
07.2021 - 07.2023
- Supervised daily operations of catering staff and kitchen activities.
- Managed inventory levels and coordinated supplies for events.
- Trained new employees on food safety and service standards.
- Implemented efficient workflows to enhance food preparation processes.
- Prepared and cooked a variety of food items to customer specifications.
- Maintained cleanliness and organization of the cooking area and equipment.
Clerk II /Office Administrative Assistant
Petroleum Company of Trinidad and Tobago (Petrotrin)
Cap- De- Ville Main Road, Point Fortin , Trinidad and Tobago
08.2014 - 11.2018
- Organized and processed documents to facilitate internal and external communication.
- Maintained accurate inventory and supply records to support operational needs.
- Managed incoming and outgoing correspondence to ensure timely communication.
- Conducted routine data entry into company systems for record-keeping.
- Collaborated with departments to streamline office procedures and workflows.
Kitchen Supervisor
Oven Wonders Home Style Bakery
Fanny Village, Point Fortin , Trinidad and Tobago
10.2012 - 08.2014
- Supervised daily kitchen operations to ensure smooth workflow and food safety.
- Trained new staff on baking techniques and kitchen equipment to enhance team skillset.
- Managed inventory levels and ordered supplies to support uninterrupted bakery production.
- Assisted in recipe development and ensured product quality through consistent control processes.
- Ensured compliance with health regulations and maintained cleanliness standards.
Education
High School Diploma -
Point Fortin East Secondary School
Main Road Point Fortin06-2011
Skills
- Office administration
- Customer service
- Event coordination
- Document management
- Inventory management
- Budget tracking
- Database maintenance
- Attention to detail
- Effective communication
- Resourceful
Timeline
Clerical Assistant OJT
Lake Asphalt of Trinidad and Tobago Ltd
11.2024 - Current
NLCB Machine Operator
Narsudis Limited
09.2021 - 08.2024
Shop Supervisor
Bara Girl Catering Services
07.2021 - 07.2023
Clerk II /Office Administrative Assistant
Petroleum Company of Trinidad and Tobago (Petrotrin)
08.2014 - 11.2018
Kitchen Supervisor
Oven Wonders Home Style Bakery
10.2012 - 08.2014
High School Diploma -
Point Fortin East Secondary School