Shelly Ann Ramsaroop
Aranguez, San Juan
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 23 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
24
24
years of professional experience
Work History
Secretary to the General Manager
Sookdeo Singh Transport Limited
05.2000 - Current
- Handled confidential information in professional manner.
- Answered high volume of phone calls and email inquiries.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Transcribed phone messages and relayed to appropriate personnel.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Established administrative work procedures to track staff's daily tasks.
- Liaised between clients and vendors and maintained effective lines of communication.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed filing system, entered data and completed other clerical tasks.
- Preparation of Salaries, Payroll, and monthly Invoices.
- Dispatch Drivers for work.
Education
No Degree - Business Administration
UWI Open Campus
Carapichaima 2016
No Degree -
Chaguanas Senior Comprehensive School
Chaguanas2000
Skills
- Organizational skills
- Document preparation
- Effective communication
- Data entry proficiency
- Administrative support
- Customer service
- Presentation creation
- Confidentiality maintenance
- Interpersonal skills
- Multitasking capabilities
- Invoice Processing
- Recordkeeping
Hobbies
Preparing Power Point presentation for Sunday morning worship or any special services at Church.
Driving
Reading
Timeline
Secretary to the General Manager
Sookdeo Singh Transport Limited
05.2000 - Current
No Degree - Business Administration
UWI Open Campus
No Degree -
Chaguanas Senior Comprehensive School
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