KARON RAGOOBARSINGH
Arima
Summary
Acknowledged for outstanding communication, problem-solving, and organizational abilities, with a solid history of achievements in public transport, automotive, and service industries.
Dynamic individual with hands-on experience in Marketing, Sales and Customer Service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Revenue Coordinator (Ag)
Public Transport Service Corporation
Port Of Spain, Trinidad
2025 - Current
- Supported invoicing processes by verifying transaction details and addressing discrepancies.
- Collaborated with sales team to ensure accurate pricing and contract terms, resulting in reduced disputes and increased revenue.
- Maintained strong working relationships with clients, fostering trust and facilitating better communication around billing matters.
- Improved cash flow management through diligent tracking of outstanding payments and timely followups.
- Acted as a liaison between the finance department and other business units, ensuring smooth communication and alignment on revenue-related matters.
- Enhanced client satisfaction with prompt resolution of billing discrepancies and clear communication on payment expectations.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Streamlined daily reporting information entry for efficient record keeping purposes.
Clerk II
PTSC – Public Transport Service Corporation
Marketing And Communications Department
05.2020 - 03.2025
- Continued Clerk I duties as stated below.
- Managed the IQOR executive charter account entailing scheduling, generating Waybills, developed customized training for the selected drivers, and implemented a customer-specific policy for IQOR service operations
- Generated monthly reports to highlight performance and productivity levels against service level agreements
- Conducted site visits for ticket traders’ applications to access against the Corporation’s criteria for granting approvals
- Assisting with marketing events including vendor selection, event planning and set-up and ushering activities
Clerk I
PTSC – Public Transport Service Corporation
Marketing And Communications Department
02.2012 - 05.2020
- Distributed and maintained accurate records of customers travel cards service
- Performed monthly reconciliation reports for travel cards
- Facilitated charter bookings, ensuring seamless transactions
- Fulfilled charter requests by generating customer quotes, contracts, and other relevant documents to facilitate customer requests
- Produced monthly revenue status reports against quarterly revenue targets
- Delivered annual customer service training with Bus Drivers ensuring alignment with corporate standards
Customer Service Representative
PTSC – Public Transport Service Corporation
Marketing And Communications Department
02.2011 - 02.2012
- Providing information to customers about daily bus schedules
- Performed service recovery by addressing complaints and providing solutions for increased customer satisfaction
Data Entry Clerk (Contract)
PTSC – Public Transport Service Corporation
Accounts Department
07.2010 - 02.2011
- Successfully transferred data from legacy system to Peach Tree for accounting efficiency
Service Clerk
Toyota Trinidad and Tobago Ltd
09.2008 - 01.2010
- Assisted customers with vehicle service inquiries and scheduling
- Addressed customer feedback and escalated issues to appropriate departments
Cashier
The Water Source
07.2008 - 09.2008
- Handled customer transactions at the cashier desk with efficiency and professionalism
- Responded to product inquiries and assisted customers with purchases
Accounts Clerk
Barry & Ed Flooring Inc. NY
09.2004 - 01.2008
Data Entry Clerk
PepsiCo Ltd
07.2003 - 09.2003
Administrative Assistant
Johnson’s Finishing School
02.2003 - 06.2003
Airport Customer Service Representative
British West Indies Airways
12.2000 - 05.2002
Accounts/Data Entry Clerk
ABC International Couriers
04.1998 - 01.2000
Sales Manager
Daniel’s Boutique
10.1997 - 01.1998
Cashier
Pizza Boys
10.1995 - 04.1996
Education
Professional Certificate in Operations Management -
Arthur Lok Jack Global School of Business
Mt Hope 05-2026
Diploma - Project Management
School of Practical Accounting
01-2019
Skills
- Document management
- Quality control
- Schedule and calendar management
- Verbal and writing communication
- Customer communication
- Staff training
- Professional and mature
- Teamwork and collaboration
- Time management
- Problem-solving abilities
- Reliability
- Excellent communication
- Organizational skills
References
Dr. Pernel Roberts, Senior Project Manager, 686-0762, ANSA McAL Limited
Certification
- Certificate in Event Management, Public Relations and Protocol – Certified (June2013)
- Customer1st International Accredited Programme Training (April2012)
- CXC Certificate (1995)
Timeline
Clerk II
PTSC – Public Transport Service Corporation
05.2020 - 03.2025
Clerk I
PTSC – Public Transport Service Corporation
02.2012 - 05.2020
Customer Service Representative
PTSC – Public Transport Service Corporation
02.2011 - 02.2012
Data Entry Clerk (Contract)
PTSC – Public Transport Service Corporation
07.2010 - 02.2011
Service Clerk
Toyota Trinidad and Tobago Ltd
09.2008 - 01.2010
Cashier
The Water Source
07.2008 - 09.2008
Accounts Clerk
Barry & Ed Flooring Inc. NY
09.2004 - 01.2008
Data Entry Clerk
PepsiCo Ltd
07.2003 - 09.2003
Administrative Assistant
Johnson’s Finishing School
02.2003 - 06.2003
Airport Customer Service Representative
British West Indies Airways
12.2000 - 05.2002
Accounts/Data Entry Clerk
ABC International Couriers
04.1998 - 01.2000
Sales Manager
Daniel’s Boutique
10.1997 - 01.1998
Cashier
Pizza Boys
10.1995 - 04.1996
Diploma - Project Management
School of Practical Accounting
Revenue Coordinator (Ag)
Public Transport Service Corporation
2025 - Current
Professional Certificate in Operations Management -
Arthur Lok Jack Global School of Business