Keann Skeete
Arouca
Summary
Motivated young professional with proficient multi-tasking abilities and drive to foster productivity and organization through technology-based initiatives. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
9
9
years of professional experience
Work History
Supervisor/Compliance Coordinator
Swissport Trinidad and Tobago Ltd.
2021.11 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Performed internal audits and monitored compliance processes, policies, procedures and standards as station ICM (Internal Control Manager) and Compliance Coordinator.
Library Assistant
University Of Trinidad And Tobago
2019.02 - 2021.03
- Maintained accurate records and confidentiality of library book and periodical inventory.
- Send and Receive library materials
- Created fliers to post throughout library informing visitors and patrons of upcoming events, including book clubs, meetings and special programs.
- Educated patrons on use of reference sources, card catalogs and automated information systems.
- Gained strong understanding of various methods for cataloging books and other materials.
Sales Representative
Altruism Solutions Limited
2015.07 - 2019.02
- Engaged with customers to effectively build rapport and lasting relationships.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Communicated product value, quality and style to educate and entice potential customers.
Education
Bachelor Of Science - Information Technology
The University of The West Indies
St. Augustine Trinidad Skills
- Written and oral communication
- Data management
- Detail-oriented
- Computer proficiency
- Administration and Reporting
- Employee Coaching and Motivation
- Analytical skills
- Scheduling and Coordinating
- Resolving Complaints
- Managing Operations and Efficiency
Timeline
Supervisor/Compliance Coordinator
Swissport Trinidad and Tobago Ltd.
2021.11 - Current
Library Assistant
University Of Trinidad And Tobago
2019.02 - 2021.03
Sales Representative
Altruism Solutions Limited
2015.07 - 2019.02
Bachelor Of Science - Information Technology
The University of The West Indies
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