Keiron Quincy Robinson
#37 Piarco Old Road
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Account Manager, Inside Sales
The Business Supply Group Limited-SCRIP-J Division
02.2017 - 06.2020
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Examined customers' artwork using Adobe Illustrator to ensure files are print ready.
- Source Promotional items from US based suppliers, liaising with local Broker to ensure packages are cleared effectively.
Roving Customer Service Representative
Ferreira Optical Limited
02.2013 - 05.2016
- Recommended specific frames, lenses and lens coatings to suit client needs.
- Prepared patients for eyesight examinations by noting family medical histories, discussing vision problems and concerns and verifying insurance provider coverage.
Merchandise Associate
Caribbean Airlines-Duty Free
05.2012 - 12.2013
- Interacted with guests in friendly and knowledgeable way.
- Arranged consistent shelves, bins and racks by following established planograms.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
Front Office Receptionist
Alicia's Guest House
08.2007 - 12.2012
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Collected room deposits, fees and payments.
- Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
Barista
Pizza Boys Group of Companies- Rituals Coffee House
07.2003 - 01.2006
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise,.
- Cleaned counters, machines, utensils and seating areas daily.
Call Center Customer Service Specialist
DirecOne Limited
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Investigated and resolved customer inquiries and complaints quickly.
Education
Computer Literacy-Intermediate Level
SBCS Global Learning Institute
Trincity Campus 09.2013
Welding
Servol Life Centre
Beetham Gardens, Port Of Spain 09.2001
Arima Senior Comprehensive School
Arima 2000
Five Rivers Junior Secondary School
Five Rivers 1999
Tunapuna Anglican Primary
Tunapuna 1996
Skills
- Excellent Time Management
- Adaptability
- Attention to Detail
- Effective Communication
- Strong Work Ethic
- Critical Thinking
Certification
Caribbean Examination Council (CXC)
- English A / Grade 1
- Office Administration /Grade 2
- Principal of Business /Grade 1
Timeline
Account Manager, Inside Sales
The Business Supply Group Limited-SCRIP-J Division
02.2017 - 06.2020
Roving Customer Service Representative
Ferreira Optical Limited
02.2013 - 05.2016
Merchandise Associate
Caribbean Airlines-Duty Free
05.2012 - 12.2013
Front Office Receptionist
Alicia's Guest House
08.2007 - 12.2012
Barista
Pizza Boys Group of Companies- Rituals Coffee House
07.2003 - 01.2006
Call Center Customer Service Specialist
DirecOne Limited
Computer Literacy-Intermediate Level
SBCS Global Learning Institute
Welding
Servol Life Centre
Arima Senior Comprehensive School
Five Rivers Junior Secondary School
Tunapuna Anglican Primary
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