- Web Development and Design
- Reading
- Graphic Design
- Photography
KEISHA MELVILLE
Summary
Dynamic professional with extensive experience at DACO PRINTERY, excelling in book binding techniques and fostering teamwork. Proven ability to enhance customer relations and resolve complaints effectively. Recognized for meticulous attention to detail and strong time management skills, consistently delivering high-quality results in fast-paced environments.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
Work History
Bindery Worker
DACO PRINTERY
03.2023 - Current
- Prepared finished books for shipping by wrapping or packing books and stacking boxes on pallets.
- Collating and organizing paper sheets for binding
- Used large-volume hand machine punch and staplers to punch holes into paper sheets.
- Used cutting and trimming machines to trim edges of books to appropriate size.
- Inserted illustrated pages, extra sheets and collated sets into catalogs, periodicals, directories and other printed products.
- Checked all finished products to detect and correct uneven paper edges and dimensional errors.
- Used glue machines to glue endpapers, bindings, backings and signatures.
- Inserted book bodies into [Type] devices to form back edges into convex shapes and produce grooves.
- Developed strong relationships with coworkers, fostering a positive team environment that encouraged collaboration and support.
GROCERY PACKER - PART TIME
XTRA FOODS
02.2017 - 02.2018
- Maximized storage space by efficiently organizing products according to size, weight, and type in designated areas of the supermarket.
- Collaborated with team members for efficient workflow, creating a supportive and productive atmosphere.
- Increased productivity by swiftly moving from one task to another, prioritizing time-sensitive orders while maintaining attention to detail.
- Customer service - assisted with the packing of graceries and delivery to customers' vehicles.
- Provided superior customer service through friendly interactions with customers when needed, addressing inquiries promptly and professionally.
- Minimized damage during transit by selecting appropriate packaging materials for each item based on its size, shape, fragility level or other considerations.
- Exceeded daily performance goals consistently by staying organized, focused, and committed to delivering high-quality results in a timely manner.
Janitorial Assistant
JUST BRITE JANITORIAL SERVICES
04.2015 - 01.2018
- Enhanced cleanliness by performing regular sweeping, mopping, and vacuuming tasks.
- Improved overall appearance of the facility with thorough dusting and polishing procedures.
- Maintained a healthy environment by disinfecting surfaces and removing trash daily.
- Promoted safety by promptly addressing spills and other potential hazards.
- Collaborated effectively with staff to accommodate special event setups and teardowns, ensuring a seamless experience for guests.
- Reduced complaints by proactively addressing concerns related to cleanliness or maintenance needs from staff and visitors alike.
- Managed time efficiently while adhering to a strict schedule of daily, weekly, and monthly cleaning tasks to keep facilities looking their best at all times.
- Increased customer satisfaction by consistently maintaining restrooms in pristine condition.
Customer Service Representative/Photographer
UMBRELLA BRIDAL GUIDE
02.2013 - 01.2015
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Digitally edited photos to enhance appearance.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Took photos from different angles and perspectives to capture perfect images.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
No Degree - ADULT, CHILD AND INFANT CARE CPR & AED,
AAOS ECSI EMERGENCY CARE AND SAFETY INSTITUTE
04-2019
No Degree - Fundamentals of Waitressing
M.I.C.
Tunapuna, Trinidad And Tobago06-2015
No Degree - BARTENDING
M.I.C.
Tunapuna, Trinidad And Tobago03-2015
Skills
- Folding operations
- Book Binding tecniques
- Trimming expertise
- Paper selection
- Teamwork and collaboration
- Customer relations
- Relationship building
- Complaint handling
- Payment processing
- Call management
- Work ethic and integrity
- Time management skills
- Cash handling and management
- Cash register operation
- Professionalism and courtesy
Interests
Timeline
Bindery Worker
DACO PRINTERY
03.2023 - Current
GROCERY PACKER - PART TIME
XTRA FOODS
02.2017 - 02.2018
Janitorial Assistant
JUST BRITE JANITORIAL SERVICES
04.2015 - 01.2018
Customer Service Representative/Photographer
UMBRELLA BRIDAL GUIDE
02.2013 - 01.2015
No Degree - ADULT, CHILD AND INFANT CARE CPR & AED,
AAOS ECSI EMERGENCY CARE AND SAFETY INSTITUTE
No Degree - Fundamentals of Waitressing
M.I.C.
No Degree - BARTENDING
M.I.C.
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