Keith Watkins
Bregon Park,D'abadie
Summary
Dedicated professional with a strong background in creating and maintaining customer relationships, complemented by exceptional interpersonal skills. Demonstrates a positive work attitude and excels as a team player with critical thinking abilities. Proficient in Microsoft Office, adept at managing information effectively, and skilled in conflict resolution. Possesses strong managerial skills and the ability to multitask efficiently. Career goal includes leveraging these competencies to drive organisational success and foster a collaborative work environment.
Overview
30
30
years of professional experience
Work history
Programme coordinator
Youth Training & Employment Partnership Programme
01.2009 - Current
- Managed resource allocation to maximise productivity within budget constraints.
- Promoted internal communication to enhance team productivity.
- Ensured timely delivery of projects with effective time management strategies.
- Coordinated cross-departmental meetings, facilitating better collaboration.
- Supervising courses under the Retraining Programme
- Ensuring (through site visits, discussions, reports) that Providers, Facilitators and Literacy Tutors deliver curricula within schedules; adhere to quality standards and fulfil training objectives.
(RITTR) Programme Manager Ag.
Youth Training & Employment Partnership Programme
01.2023 - 08.2025
- Coordinating the daily operations of RITTR, IOC and Waterloo
- Supervises and coordinates the activities of staff
- Develops reports and budgets for cycle startup
- Schedules pre and post cycle activities
- Reports to the Director of Operations on cycle related matters and other project related initiatives
Training Specialist Ag.
Youth Training & Employment Partnership Programme
08.2023 - 12.2023
- Evaluates the efficiency of training/instructional materials prepared and used by instructors; provides guidance and facilitates the acquisition of training/instructional materials to meet course standards.
- Participates in the planning, development, design, implementation and evaluation of activities to achieve programme objectives
- Assists with the recruitment and selection of Training Providers and Life Skills Facilitators, through the conduct of desktop reviews of training proposals and short-listing of applicants; as well as conducting interviews and site evaluations.
- Supervises and evaluates Training Providers' and Life Skills Facilitators' training delivery and arranges seminars and workshops to augment their skills.
- Collaborates with the Curriculum Development Specialists to design, implement and deliver pre-service and in-service training workshops to enhance the training delivery and assessment skills of Training Providers/Instructors and Life Skills Facilitators.
- Collaborates with other members of an interdisciplinary team to enhance professional development across the training programmes in fields such as curriculum development, monitoring and evaluation, and measurement and evaluation.
Part Time Lecturer
ABE (UK) Certificate in Human Resource Management
09.2006 - 09.2009
- Served as tutor for struggling students, increased pass rates.
- Fostered a stimulating learning environment through open discussions.
- Implemented innovative teaching methods, improved student engagement rates.
- Mentored students during their final year project, ensured successful completion.
Service Centre Manager
Ministry of Public Administration
09.2007 - 01.2009
- Monitored and evaluated the operational effectiveness and customer service practices at TTConnect Centres
- Participated in the development of policies for the effective functioning of TTConnect Centres.
- Supervised the operations of the location to which assigned and formulating/implementing plans for its effective day -to- day functioning.
Manager
Carenage Regional Community Complex
03.1999 - 02.2007
- Supervised subordinates.
- Advised the Board of Management on Human Resource issues.
- Assisted in the development of an effective performance management system to ensure deserving employees are recognized and rewarded.
- Assisted in the development, implementation and monitoring of community programmes held at the Complex, for example vocational courses, remedial education classes, family day functions, fund raising ventures and sporting events.
- Developed strategies that will ensure the marketability and revenue earning potential of the Complex
- Ensured that subordinates provided quality service to customers who rented the facility for wedding receptions, parties and other events.
Research assistant
Water and Sewerage Authority
04.1998 - 06.1998
- Managed lab inventory effectively, reduced unnecessary expenditure on supplies.
- Bolstered study credibility, ensured data accuracy through rigorous checks.
- Improved research efficiency by meticulously organizing data and files.
Technician
Eric Williams Medical Sciences Complex
06.1995 - 11.1995
- Coordinated closely with wider team members for successful completion of tasks within deadlines.
Education
Power of Public Speaking -
Michelle Borel Media
2022 -
Advanced Diploma - Project Management
UWI School of Business & Applied Studies Limited (UWI-ROYTEC)
Bachelor of Business Administration - undefined
University of New Brunswick
Associate of Science Degree - Management
UWI School of Business & Applied Studies Limited (UWI- ROYTEC)
General Management Certificate - undefined
UWI- ROYTEC
Skills
- Creating & maintaining customer relationships
- Team player
- Critical thinker
- Ability to multitask
- Strong managerial skills
- Exceptional interpersonal skills
- Proficient in Microsoft Office
- Manages information effectively
- Active listening skills
- Conflict resolution skills
- Positive work attitude
Custom
- Mrs. Esther Inniss, Deputy Permanent Secretary, Ministry Culture & Tourism, 774-1736
- Ms. Marijade Ali, Lecturer, COSTAATT, 778-0873
Languages
English
Beginner
Affiliations
- Gardening
- Football
- Reading
Timeline
Training Specialist Ag.
Youth Training & Employment Partnership Programme
08.2023 - 12.2023
(RITTR) Programme Manager Ag.
Youth Training & Employment Partnership Programme
01.2023 - 08.2025
Programme coordinator
Youth Training & Employment Partnership Programme
01.2009 - Current
Service Centre Manager
Ministry of Public Administration
09.2007 - 01.2009
Part Time Lecturer
ABE (UK) Certificate in Human Resource Management
09.2006 - 09.2009
Manager
Carenage Regional Community Complex
03.1999 - 02.2007
Research assistant
Water and Sewerage Authority
04.1998 - 06.1998
Technician
Eric Williams Medical Sciences Complex
06.1995 - 11.1995
Advanced Diploma - Project Management
UWI School of Business & Applied Studies Limited (UWI-ROYTEC)
Bachelor of Business Administration - undefined
University of New Brunswick
Associate of Science Degree - Management
UWI School of Business & Applied Studies Limited (UWI- ROYTEC)
General Management Certificate - undefined
UWI- ROYTEC
Power of Public Speaking -
Michelle Borel Media
2022 -
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