Summary
Overview
Work History
Education
Skills
Professional Development And Training
Affiliations
References
Timeline
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KERICE ROJAS

KERICE ROJAS

Maracas, St Joseph

Summary

Dynamic and results-driven Business Development Executive with a strong background in sales, logistics, and customer service. Proven ability to drive revenue growth, optimize operational efficiency, and foster strong client relationships. Adept at identifying new business opportunities and enhancing existing client portfolios. Strategic-thinking professional with several years of experience building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Persuasive and self-motivated with expertise in expanding network connections and introducing products. Well-versed in educating clients, implementing pricing strategies, and driving territory development.

Overview

10
10
years of professional experience

Work History

Export Logistics Coordinator

RAMPS LOGISTICS
01.2021 - Current
  • Oversaw export logistics for Trinidad, Guyana, and Suriname
  • Managed vendor payments and procurement processes

Business Development Executive – Sales Executive

RAMPS LOGISTICS
- Current
  • Promoted to business development and sales initiatives, growing the business and enhancing service offerings
  • Successfully managed and upsold existing client accounts while acquiring new clients
  • Generated approximately $43.89 million in revenue for the company in 2024

Customer Service Representative & Logistics Coordinator

MICLES LIMITED
01.2020 - 01.2021
  • Handled customer service, logistics, and marketing initiatives
  • Modeled for company campaigns and contributed to creative marketing strategies

Various Roles in Administrative Management, Customer Service, Accounting, and Logistics

BreakBulk Logistics
01.2017 - 12.2019

Previous Roles.

BREAKBULK LOGISTICS

Worked in an administrative capacity focusing on logistical support, accounting duties, and customer interaction during the period of 2016 to 2019.

  • Managed customer service, import duties, and financial transactions.
  • Handled documentation, Asycuda uploads, and vendor relations.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Managed inventory and supplies to ensure materials were available when needed.

2012 - 2013: Gymnastics Instructor.

2011 - 2012: Supervisor and Invigilator (Metal Industries Company Limited)

2010 - 2012: Accounting and Clerical Duties (Island Cleaning Services)

Customer Service Representative

Mediterranean Shipping Company
02.2015 - 12.2016
  • Liaised between customers and retail buyers to expedite orders and meet customer demands.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Updated databases with new and modified customer data.
  • Identified opportunities for upselling additional products or services based on customer needs.

Education

CXC Qualifications - English Language, Principles of Business, Mathematics, Principles of Accounts, History

Barataria Secondary Comprehensive

Supervisory Skills: Managing People & Performance -

UWI Roytec

Science of Well-Being -

Coursera

Emergency First Response Certification - CPR & First Aid

Flight Attendant Life-Saving Course -

CONCACAF Centre of Excellence

Health And Safety -

Cipriani Labour College

Skills

  • Business Development & Sales Strategy
  • Logistics & Supply Chain Management
  • Customer Relationship Management
  • Procurement & Vendor Negotiations
  • Financial Management & Accounting
  • Marketing & Brand Representation
  • Administrative & Operational Efficiency
  • Leadership & Team Supervision

Professional Development And Training

  • Supervisory & Management Training
  • Logistics & Supply Chain Optimization
  • Emergency Response & Safety Procedures

Affiliations

Trinidad and Tobago Manufacturers Association - Trade Mission on the Seas

  • Selected as a company delegate to represent Ramps Logistics at the TTMA's Trade Mission, focused on maritime and ocean economy collaboration
  • Engaged with key stakeholders from regional and international markets to explore logistics and freight solutions across islands
  • Achieved and exceeded planned objectives by securing high-potential leads, collecting valuable customer feedback, and initiating logistics proposals tailored to six key markets

References

References available upon request.

Timeline

Export Logistics Coordinator

RAMPS LOGISTICS
01.2021 - Current

Customer Service Representative & Logistics Coordinator

MICLES LIMITED
01.2020 - 01.2021

Various Roles in Administrative Management, Customer Service, Accounting, and Logistics

BreakBulk Logistics
01.2017 - 12.2019

Customer Service Representative

Mediterranean Shipping Company
02.2015 - 12.2016

Business Development Executive – Sales Executive

RAMPS LOGISTICS
- Current

CXC Qualifications - English Language, Principles of Business, Mathematics, Principles of Accounts, History

Barataria Secondary Comprehensive

Supervisory Skills: Managing People & Performance -

UWI Roytec

Science of Well-Being -

Coursera

Emergency First Response Certification - CPR & First Aid

Flight Attendant Life-Saving Course -

CONCACAF Centre of Excellence

Health And Safety -

Cipriani Labour College
KERICE ROJAS