Dedicated professional with expertise in GIS analysis and mapping, utilising ArcGIS Pro and ArcGIS Online to deliver precise data insights. Demonstrates strong research and data validation skills, complemented by advanced Microsoft Office proficiency. Proven track record in examination planning and coordination, alongside exceptional verbal and written communication abilities. Adept at customer service and client support, ensuring seamless document preparation and editing. Committed to strategic analysis and problem-solving, fostering professionalism and team collaboration to achieve organisational goals.