KESTON SPENCER
Summary
Dynamic professional with a proven track record at the Public Services Association of Trinidad and Tobago, excelling in advocacy and regulatory compliance. Skilled in negotiation and report preparation, I have successfully represented members' interests and fostered collaboration across departments, driving strategic initiatives that enhance operational efficiency.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Assistant Secretary – PSA/WASA Section
Public Services Association of Trinidad and Tobago
01.2022 - Current
- Advocate for members' rights and interests in various settings.
- Negotiate settlements to achieve favorable outcomes for members.
- Represent members at Ministry of Labor to ensure compliance and support.
- Communicate settlements and relevant information effectively to all members.
Vice Chairman Board of Directors
CAWECU Credit Union Co-operative Society Limited
01.2021 - 01.2024
- Identified areas for improvement within existing operations to increase efficiency and reduce costs.
- Fostered strong working relationships between senior executives from multiple departments to drive collaboration within the organization.
- Worked closely with other members of senior management to develop new products or services.
Materials Management Officer (Ag.)
Water and Sewerage Authority
12.2021 - 02.2022
- Scheduling Repair Teams for the Northwest District
- Procuring material for jobs
- Managing the close off of jobs
- Preparation of monthly reports
Management Assistant I
Water and Sewerage Authority
05.2019 - 12.2021
- Scheduling Repair Teams for the Northwest District
- Procuring material for jobs
- Managing the close off of jobs
- Preparation of monthly reports
Management Committee Member and Delegate to Confer
Public Services Association of Trinidad and Tobago
01.2019 - 01.2021
- Contributed to policy development and strategic decision-making processes.
- Attended meetings to discuss organizational priorities and initiatives.
Board Member
CAWECU Credit Union Co-operative Society Limited
01.2019 - 01.2021
- Engaged in public relations activities to promote company mission, vision, values, products, services, and brand image.
- Collaborated with executive team members on fundraising initiatives to secure additional funding sources for the organization.
- Provided strategic direction to the organization by setting goals and objectives.
Customer Service Officer I (Ag.)
Water and Sewerage Authority
08.2017 - 05.2019
- Addressing customer complaints and issues.
- Communicating service disruptions with the operations department.
- Following up with customers for rectification of concerns.
Office Assistant/Driver
Water and Sewerage Authority
01.2005 - 01.2017
- Driving
- Preparation of payments
- Procurement Duties
- Manage office stationary
Office Assistant
Water and Sewerage Authority
01.2005 - 01.2008
- Managing the timely distribution of all office correspondence
- Copying and preparing meeting packages and documents
- Managing schedule for transport of international delegates
- Coordination and transfer of documents and equipment between Head Office and Valpark Office
Office Assistant
Water and Sewerage Authority
01.2004 - 01.2005
- Undertake a country wide Furniture Inventory Exercise
- Development of Inventory database
- Data Entry
- Database Management
- Preparation of Schedules
- Preparation of Reports
Education
Professional Certificate - Labour Laws in Trinidad and Tobago
EduQual
08.2023
Industrial Relations Training Course -
Her Honour Mrs. Deborah Thomas-Felix
05.2023
BBA - Business Administration
Australian Institute of Business
08.2018
Associate Degree - Business Administration
Australian Institute of Business
10.2017
Diploma - Business Administration
Australian Institute of Business
02.2017
CXC O Levels - Office Procedures, English, Social Studies, Principles of Business, Mathematics, Computing
El Dorado Secondary Comprehensive
Skills
- Advocacy skills
- Settlement of negotiation
- Regulatory compliance
- Meeting coordination
- Report preparation
- Database management
Certification
- Safety and the role of supervisors and employees in the workplace
- Customer Service
- Defensive Driving
References
- Joanne Prosper, 791-5574, Programme Coordinator - WASA
- Allan Jack, 675-6709, Bishop – Bethel New Life in Christ International
Affiliations
- Basketball
- Cycling
Timeline
Assistant Secretary – PSA/WASA Section
Public Services Association of Trinidad and Tobago
01.2022 - Current
Materials Management Officer (Ag.)
Water and Sewerage Authority
12.2021 - 02.2022
Vice Chairman Board of Directors
CAWECU Credit Union Co-operative Society Limited
01.2021 - 01.2024
Management Assistant I
Water and Sewerage Authority
05.2019 - 12.2021
Management Committee Member and Delegate to Confer
Public Services Association of Trinidad and Tobago
01.2019 - 01.2021
Board Member
CAWECU Credit Union Co-operative Society Limited
01.2019 - 01.2021
Customer Service Officer I (Ag.)
Water and Sewerage Authority
08.2017 - 05.2019
Office Assistant/Driver
Water and Sewerage Authority
01.2005 - 01.2017
Office Assistant
Water and Sewerage Authority
01.2005 - 01.2008
Office Assistant
Water and Sewerage Authority
01.2004 - 01.2005
Professional Certificate - Labour Laws in Trinidad and Tobago
EduQual
Industrial Relations Training Course -
Her Honour Mrs. Deborah Thomas-Felix
BBA - Business Administration
Australian Institute of Business
Associate Degree - Business Administration
Australian Institute of Business
Diploma - Business Administration
Australian Institute of Business
CXC O Levels - Office Procedures, English, Social Studies, Principles of Business, Mathematics, Computing
El Dorado Secondary Comprehensive
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