To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Sterling Services
08.2021 - 05.2023
Responded to customer inquiries and suggestions courteously and professionally.
Actively listened to customers, addressed concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Referee
Hutch Rec Sports
03.2023 - 05.2023
Promoted good sportsmanship among players.
Controlled game flow to maintain safe and fair environment.
Navigated difficult situations using effective communication and explanation of game rules.
Enforced rules and regulations during games to facilitate safe and fair play.
Education
Bachelor of Science - Business Administration And Management
Sterling College
Kansas, USA
05.2023
Caribbean Advance Proficiency Examination -
Fatima College
Port-Of-Spain
06.2017
Caribbean Secondary Examination Council -
St Francis Boy's College
Port-Of-Spain
06.2015
Skills
Problem-Solving Ability
Time Management and Prioritization
Writing and Interpersonal Communication
Understanding of Crisis Management Techniques
Clear Understanding of Conflict Management Techniques
Accomplishments
Recipient of the Kansas Collegiate Athletic Conference Scholar-Athlete Award 2021-2022 and 2022-2023.
Recipient of the Kansas Collegiate Athletic Conference team of the year Honorable Mention award. 2021
Recipient of the Sterling College Academic Excellence Award 2021 and 2022.
Recipient of the Kansas Collegiate Athletic Conference Champion of Character Award 2023.
Successfully Competed in Men's Football at the Collegiate Level.
Competed at Penn Relays in Track and Field.
Certification
FEMA- Emergency Management Institute, Fundamentals Of Emergency Management Certificate.
FEMA- Emergency Management Institute, Social Media in Emergency Management Certificate.
Hobbies
Sports: Football, Track and Field
Playing musical instruments: Drums, Guitar and Keyboard
Timeline
Referee
Hutch Rec Sports
03.2023 - 05.2023
Customer Service Representative
Sterling Services
08.2021 - 05.2023
Bachelor of Science - Business Administration And Management