Khadijah Hosein
Chaguanas
Summary
Skilled multitasker with superior work ethic and strong teamwork abilities. Dedicated to supporting the team by taking on any task. Known for reliability and resourcefulness. Approaches every project with a hardworking and dedicated mindset. Young economist specializing in conducting thorough analyses and studies on the impact of economic conditions on business products, assets, and investments. Expertise in product development, financial and risk management, and capital market projects. Proficient in economic analysis. Effectively represents the company in trade associations, professional groups, and public forums to advance the vision.
Overview
8
8
years of professional experience
Work History
Optical Lab Technician
Quality Lab Works
01.2024 - Current
- Increased operational efficiency by cross-training in multiple roles, providing flexibility within the team during peak periods or staff absences.
- Assisted in the development of new laboratory methods, leading to increased testing capabilities and problem solving techniques.
- Improved lens production quality by implementing advanced inspection techniques and maintaining clean work environments.
- Identified areas for improvement within the anti reflective department processes, leading to increased accuracy and faster turnaround times for customer orders.
- Maintained high customer satisfaction with timely delivery of lenses.
- Optimized workflow efficiency by organizing tools and materials for easy accessibility during the lens process.
- Assisted in training new lab technicians, sharing expertise to ensure consistent performance across the team.
- Collaborated with team members to efficiently meet production goals.
- Identify lenses by materials and cleaned lenses using cloths and solvents.
Sale Representative - Part Time
Vaperz Revolution
01.2024 - 01.2025
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations by properly handle requests and questions.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
- Maintained database systems to track and analyze operational data.
- Gathered, organized and input information into digital database.
- Educated clients on the products and it should be used.
- Generated reports detailing findings and recommendations.
Store Manager
Vaperz Revolution
05.2023 - 01.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Used POS system to enter orders, process payments and issue receipts.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales.
- Ensured inventory was always up to date.
- Stocked merchandise, clearly labeling items, and arranging according to size or colour.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Used in-store system to locate inventory and place special orders for customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Investment Research Analyst Intern
Trinidad and Tobago Unit Trust Corporation
07.2023 - 08.2023
- Used software to evaluate and interpret data (Bloomberg).
- Created and maintained precise and accurate models, charts and reports.
- Analyzed, interpreted and converted statistics into charts and graph reports to present research findings.
- Developed financial projections and forecasts to guide investment decisions.
- Participated in weekly team meetings to develop better plans and revise proper protocols to meet objectives.
- Wrote methodological and analytical reports tailored to specific project.
- Created visualizations to present research data and findings to stakeholders.
- Used varied statistical and data analysis techniques to draw conclusions from research.
- Collected and organized economic data for reports, meetings and policies.
- Utilized organizational tools such as spreadsheets and task management software to effectively manage workload and meet project deadlines.
- Minute-taker recording the key points, decisions and actions discussed during meetings.
Cashier Assistant Manager
V.S Poultry, Feed and Pet Supplies
01.2023 - 05.2023
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
- Built positive relationships with customers to increase repeat business.
- Organized backroom storage areas for easier product retrieval during restocking activities, ultimately reducing downtime between tasks.
- Quickly and accurately counted drawers at start and end of each shift.
- Monitored sales transactions for accuracy, upholding company policies regarding discounts, returns, and exchanges.
- Reduced wait times by implementing effective queue management strategies during peak hours.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Sales Representative /Poultry Processor
Redz Poultry Depot
01.2020 - 12.2022
- Expanded customer base through cold calling, networking, and relationship building.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained a clean work environment with regular sanitation of tools and equipment.
- Provided valuable input during process improvement discussions, leading to enhanced operational efficiencies.
- Placed poultry on scales to weigh and tag containers with individual package weight and contents.
- Ensured product quality by conducting thorough inspections during the processing stage.
- Demonstrated strong multitasking capabilities while managing multiple concurrent tasks within a fast-paced processing environment.
- Increased accuracy in weight measurements for packaged products, minimizing discrepancies in inventory management.
- Cleaned and maintained equipment used in cutting and trimming, complying with hygiene and sanitation standards.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
Sales and Marketing Intern
Cardinal Hardware Marketing Ltd
07.2019 - 08.2019
- Demonstrated willingness and interest in learning new tasks and skills.
- Conducted market research to identify potential clients and developed tailored sales strategies.
- Enhanced overall efficiency by optimizing internal processes related to sales documentation management.
- Responded to general inquiries from members, staff and clients via mail, e-mail and fax.
- Conducted basic market research to identify customer needs.
Administrative Assistant- Part Time
Waste Cleaners and Disposal Ltd
07.2017 - 12.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Streamlined invoice processing procedures to ensure timely payment, while minimizing errors in financial records.
Education
Certificate - Payroll & Taxation Management
CTS College of Business And Computer Science Ltd
Chaguanas, Trinidad And Tobago03-2025
Bachelor of Science - Economics (Major) & Finance (Minor)
University of The West Indies
Saint Augustine, Trinidad And Tobago10-2022
Certificate - Backyard Boiler Production
Ministry of Agriculture, Land And Fisheries
Chaguanas07-2021
Certificate - Coconut Production
Ministry of Agriculture, Land And Fisheries
Chaguanas, Trinidad And Tobago07-2021
Certificate - Basics of Exotic Fruits
Ministry of Agriculture, Land And Fisheries
Chaguanas, Trinidad And Tobago05-2021
Certificate - Propagation of Ornamental Plants
Ministry of Agriculture, Land And Fisheries
Chaguanas, Trinidad And Tobago05-2021
Entrepreneurship 101 Training
UWI - The Faculty of Social Sciences
St. Augustine06-2019
Certificate - Introduction To Cybersecurity
Cisco Networking Academy
06-2019
Certificate - Introduction To Internet of Thing (IoT)
Cisco Networking Academy
06-2019
CAPE Advance Level: Business Diploma
Saraswati Girls' Hindu College
Chaguanas, Trinidad And Tobago08-2018
CSEC: Certificate in Business Studies
Saraswati Girls' Hindu College
Chaguanas, Trinidad And Tobago08-2016
Skills
- Computer Skills - Microsoft Office Suite
- Performance Improvement
- Communication Skills
- Leadership and Management
- Complex Problem-Solving
- Highly Organized and Efficient
- Merchandising Proficiency
- Sales Expertise
- Ability to Multitask and Work Under Pressure
Additional Information
• Bloomberg Terminal (beginner).
• Driver's License - Class 3.
• Entrepreneur - Owner of an online feale clothing store.
Timeline
Optical Lab Technician
Quality Lab Works
01.2024 - Current
Sale Representative - Part Time
Vaperz Revolution
01.2024 - 01.2025
Investment Research Analyst Intern
Trinidad and Tobago Unit Trust Corporation
07.2023 - 08.2023
Store Manager
Vaperz Revolution
05.2023 - 01.2024
Cashier Assistant Manager
V.S Poultry, Feed and Pet Supplies
01.2023 - 05.2023
Sales Representative /Poultry Processor
Redz Poultry Depot
01.2020 - 12.2022
Sales and Marketing Intern
Cardinal Hardware Marketing Ltd
07.2019 - 08.2019
Administrative Assistant- Part Time
Waste Cleaners and Disposal Ltd
07.2017 - 12.2018
Certificate - Payroll & Taxation Management
CTS College of Business And Computer Science Ltd
Bachelor of Science - Economics (Major) & Finance (Minor)
University of The West Indies
Certificate - Backyard Boiler Production
Ministry of Agriculture, Land And Fisheries
Certificate - Coconut Production
Ministry of Agriculture, Land And Fisheries
Certificate - Basics of Exotic Fruits
Ministry of Agriculture, Land And Fisheries
Certificate - Propagation of Ornamental Plants
Ministry of Agriculture, Land And Fisheries
Entrepreneurship 101 Training
UWI - The Faculty of Social Sciences
Certificate - Introduction To Cybersecurity
Cisco Networking Academy
Certificate - Introduction To Internet of Thing (IoT)
Cisco Networking Academy
CAPE Advance Level: Business Diploma
Saraswati Girls' Hindu College
CSEC: Certificate in Business Studies
Saraswati Girls' Hindu College
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