KHADIJA NIKIESHA DENISHA KHAN
Main Road Rousillac
Summary
To become an asset to the organization as an effective communicator who will be innovative, responsible, and dedicated to the position with utmost respect and commitment. To aid organization in maintaining and expanding its potential through co-operative and flexible time management skills possessed.
Overview
2
2
years of professional experience
Work History
Customer Contact Representative
Water and Sewage Authority (WASA)
05.2024 - Current
- Addressing customer inquiries about water supply and billing information
- Handling service requests, logging and tracking customer complaints regarding water supply issues, such as leaks, low pressure, or contamination.
- Coordinating with field teams to ensure timely resolution of reported issues
Medical Social Work Intern
North Central Regional Health Authority (NCRHA) Eric Williams Medical Sciences Complex
09.2023 - 05.2024
- Assist patients and families with emotional, social, and financial challenges related to illness.
- Providing resource referrals, maintaining documentation, advocating for patients, and educating about services.
Social Work Student Intern
Archdiocesan Ministry for Migrants and Refugees (AMMR)
09.2022 - 05.2023
- Assessing needs of clients.
- Developing case plans, referring to resources, maintaining records, and advocating for Migrants and Refugees.
- Communication and documentation for child registration for Safe Spaces. Done in Spanish.
- Enhanced client well-being by conducting comprehensive assessments and developing individualized care plans.
Education
Bachelor of Science - Social Work (Special)
University of The West Indies St Augustine Campus
St. Augustine 10.2024
CAPE : 8 Subjects -
A.S.J.A Girls' College
San Fernando09.2021
CSEC: 9 Subjects -
A.S.J.A Girls’ College
San Fernando 09.2019
Dow Village Mosque
South Oropouche2012
Computer Skills
Skills
- Effective Communication
- Innovation
- Leadership / Team-building
- Critical thinking
- Data Entry
- Client Relations
References
- Rasheed Shah (Religious Leader)
Email: Imamrash@hotmail.com
Contact: +1 (868) 689-5469
- Amanda Best-Noel (Guild Administrative Office Manager)
Email: Amanda.b.best@gmail.com
Contact: +1 (868) 293-6797
Additional Skills
- Protection from Sexual Exploitation and Abuse (PSEA) Training
International Organization for Migration (I.O.M) | February 2023
- Protection from Sexual Exploitation and Abuse (PSEA) Training
UNICEF | September 2022
- Psychological 1st Aid Training for Children
USAID, UNICEF | March 2024
Timeline
Customer Contact Representative
Water and Sewage Authority (WASA)
05.2024 - Current
Medical Social Work Intern
North Central Regional Health Authority (NCRHA) Eric Williams Medical Sciences Complex
09.2023 - 05.2024
Social Work Student Intern
Archdiocesan Ministry for Migrants and Refugees (AMMR)
09.2022 - 05.2023
Bachelor of Science - Social Work (Special)
University of The West Indies St Augustine Campus
CAPE : 8 Subjects -
A.S.J.A Girls' College
CSEC: 9 Subjects -
A.S.J.A Girls’ College
Dow Village Mosque
Computer Skills
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