Kimmariah Tacthicomo Bedeau
Diego Martin
Summary
To seek and maintain full-time
position that offers professional
challenges utilizing interpersonal
skills, excellent time management
and problem-solving skills.
Overview
1
1
Certification
Work History
Customer Service Representative
Cell Serve Bmobile
Call Center Agent
IQOR call center
- Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.
- Demonstrated empathy and understanding when dealing with difficult situations, ultimately diffusing tension while finding satisfactory resolutions.
Brand ambassador
Edge Agency
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Showed understanding of customer's personal style and preferences when offering product advice.
Office assistant
Kdf & Associates LTD
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
Customer service rep
Nigel R Khan bookstore
- Processed customer service orders promptly to increase customer satisfaction.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Cashier
Playing with the stars membership club
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Brand ambassador/merchandiser
Twisted Imagination
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Generated leads for future business opportunities by collecting customer contact information during promotional events.
Skills
- Active listener
- Good problem solving skills
- Computer literacy
- Call center operations
- Customer communications skills
- Team development
Subjects Qualifications
- Electronic Document Preparation Management (EDPM)
- English Language
- Social Studies
- Geography
- Home Management
- Food and Nutrition
- Principles of Business
Educational Background
- YTEPP Micro Business
- St George’s University- Business Management
- T.A.Marryshow community college- Hospitality Studies
- Happy Hill Secondary school
References
- Ansari Harris Trinidad and Tobago Coastguard (1868) 755-3338
- Avanette Holder Manger (1868) 471-0983
Certification
certificate in F.I.U ( Financial intelligent unit )
Timeline
certificate in F.I.U ( Financial intelligent unit )
Customer Service Representative
Cell Serve Bmobile
Call Center Agent
IQOR call center
Brand ambassador
Edge Agency
Office assistant
Kdf & Associates LTD
Customer service rep
Nigel R Khan bookstore
Cashier
Playing with the stars membership club
Brand ambassador/merchandiser
Twisted Imagination
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