KIRSTEN GASPARD
Trincity
Summary
As a highly-motivated team-player with proven leadership, organizational and communication skills, I believe that I am the perfect candidate for employment at your organization. I will achieve company targets while providing myself with the opportunity for earning a valuable and mutually satisfactory work experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
MyKeys Driving School
07.2023 - 09.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
Imaging Specialist
Guardian Group / Access Storage
02.2023 - 03.2023
- Fulfilled general duties such as preparing, verifying and processing customer data and information including research.
- Worked with internal staff to process documents and sent for closing.
- Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
Project Assistant (Operations Department)
Cuna Caribbean Insurance
09.2020 - 12.2022
- Created and updated records and files to maintain document compliance.
- Monitored and reported on project risks and proposed solutions.
- Provided assistance with preparation of project-related reports, manuscripts and presentations
- Performed work according to project schedules and established quality standards.
- Worked with senior leadership to complete complex projects on time and under-budget.
TeleAgent
Concepts and Services Limited
03.2021 - 05.2021
- Strengthened communication skills through regular interactions with a large group of colleagues.
- Provided satisfactory customer experience by using critical thinking to break down problems, evaluate solutions and make effective decisions.
- Skilled at working independently and collaboratively in a team environment.
MMRR Clerk (Lending Services Unit)
Scotiabank Trinidad and Tobago Limited
06.2019 - 08.2019
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Issued invoices and followed up on outstanding payments to remind clients to pay on time.
Education
BSc Accounting (Special) -
University of The West Indies, St. Augustine
05.2023
Skills
- Clerical Support
- Office Management
- Bookkeeping
- Technical Support
- Data Entry
- Customer and Client Relations
- Business Administration
- Documentation and Reporting
- Telephone
- Time management skills
- Microsoft Word and Microsoft Excel
- Strong numeracy skills
- Analytical skills
- Problem-solving skills
- Excellent communication skills (verbal and written)
Resume Objective
As a highly-motivated team-player with proven leadership, organizational and communication skills, I believe that I am the perfect candidate for the employment at your organization that will allow me to achieve company targets while providing myself with the opportunity for earning a valuable and mutually satisfactory work experience.
Personal Qualities
Confident, sociable, honest, team player and tastefully energetic.
Certification
- CSEC
- CAPE
CSEC
· Mathematics I, English Language I, Principles of Accounts I, Principles of Business I, Caribbean History II, Spanish II, Art III, English Literature IV.
CAPE
(Unit 1 - 2018) - Communication Studies I, Management of Business I, Accounting II, Economics II.
(Unit 2 - 2019) - Caribbean Studies I, Management of Business I, Accounting II, Economics II.
Timeline
Receptionist
MyKeys Driving School
07.2023 - 09.2023
Imaging Specialist
Guardian Group / Access Storage
02.2023 - 03.2023
TeleAgent
Concepts and Services Limited
03.2021 - 05.2021
Project Assistant (Operations Department)
Cuna Caribbean Insurance
09.2020 - 12.2022
MMRR Clerk (Lending Services Unit)
Scotiabank Trinidad and Tobago Limited
06.2019 - 08.2019
BSc Accounting (Special) -
University of The West Indies, St. Augustine
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