Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kishore Mangroo

Port Of Spain

Summary

A strong leader and problem-solver dedicated to streamlining critical operations, while empowering teams to decrease costs and promote organizational efficiency. Utilizing experience, skills and competencies from mechanical and electrical best practices and effective resource management, I've been able to significantly improved equipment reliability and availability at various water treatment and booster facilities. A strong communicator with problem-solving abilities have allowed for fostering stakeholder partnerships, with many internal and external agencies, driving project success ensuring service excellence. A motivated, highly committed and result oriented individual who utilizes independent decision-making skills and sound engineering judgment to positively impact company success to maintain quality and customer service.

Overview

16
16
years of professional experience

Work History

Manager Plant Production

Water and Sewerage Authority
09.2024 - 11.2024
  • Accomplished multiple critical tasks to ensure production targets are met within established timeframes.
  • Evaluate operations and make interventions to improve quality and service delivery to customers.
  • Empower staff members to actively participate and resolve issues affecting operations and the department.
  • Promote awareness of continued training and team building exercises to improve employee morale and optimize team performance.
  • Manage the resourcing of staff, materials, chemicals, tools, PPE, testing equipment, etc. to ensure continuous operations to maintain quality of service standards and delivery.

Manager Plant Maintenance

Water and Sewerage Authority
07.2024 - 09.2024
  • Accomplished multiple critical tasks within established timeframes with respect to equipment installation and facility upgrade works.
  • Enhance customer satisfaction by resolving production shortfall hence increasing level of service, establishing and maintaining open lines of communication, and ensuring high-quality service delivery.
  • Identify, source and allocate materials for critical projects to reduce lead time and maintain equipment reliability.
  • Effectively manage multi-discipline teams in achieving common maintenance objectives, hence fostering team agility and improved performance.
  • Improve equipment operations, life cycle and reliability by implementation of both preventative and predictive maintenance techniques and condition monitoring.
  • Evaluate and prepare technical documents, CEO Notes, Tender Rule documents, SOPs, estimates, scope of works, etc. for equipment repairs, planned repair jobs and system upgrades.

Engineer Mechanical Services

Water and Sewerage Authority
11.2019 - 09.2024
  • Established strong working relationships with supporting departments (Plant Production, Pipeline Maintenance and Distribution, CWF, Wells, Projects, etc.) through exceptional communication skills, fostering trust and collaboration.
  • Conducted root cause analysis on equipment failures, leading to proactive measures that prevented future incidents.
  • Wrote, reviewed and edited technical documents, HSE documents, equipment evaluation reports, scope of works, etc. in accordance with works required.
  • Developed positive working relationships with stakeholders (T&TEC, Regional Corporation, GEI, Fire Services, etc.) to effectively coordinate work activities.
  • Achieved successful project outcomes by managing equipment upgrade projects, maintaining accurate documentation and meeting strict deadlines.
  • Troubleshoot, maintain, repair and test equipment operations to ensure performance according to technical data requirements.

Manager Plant Production

Water and Sewerage Authority
05.2024 - 07.2024
  • Cultivated partnerships with external stakeholders (T&TEC) to minimize equipment downtime and restore level of service to affected customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Successfully managed budgets and allocated resources to improve water quality and improve productivity at various facilities.
  • Effectively manage plant and equipment operations to ensure that production targets are achieved.
  • Effective management of resources, staff, materials, chemicals, tools, PPE, testing equipment, etc. to ensure continuous operations to maintain quality of service standards and delivery.

Manager Pipeline Maintenance and Distribution

Water and Sewerage Authority
04.2023 - 01.2024
  • Communicate clearly with employees, suppliers and stakeholders to ensure continued improvement to established supply schedules.
  • Develop and maintain relationships with customers, suppliers and other stakeholders to improve systems and expand pipeline network infrastructure.
  • Manage multi-disciplined teams to ensure timely pipeline maintenance, installation and leak repairs are affected in timely manner to restore supply to affected customers.
  • Develop and foster team building exercises enabling employee engagement, collaboration, and continuous support.
  • Effectively manage manpower, tools, heavy equipment and other available resources to maximize pipeline maintenance and leak repair activities.
  • Evaluate and prepare technical documents, CEO Notes, Tender Rule documents, SOPs, feasibility reports, estimates, scope of works, etc. for domestic, commercial and industrial customers, planned repair jobs and system upgrades.

Manager Plant Maintenance

Water and Sewerage Authority
04.2022 - 11.2023
  • Accomplished multiple equipment maintenance tasks within established timeframes to ensure equipment availability and reliability.
  • Continue to develop and implement a Conditioning Monitoring program with emphasis on monitoring operations of critical equipment.
  • Promote planning and scheduling of critical jobs to reduce equipment down time and long lead time for equipment repairs.
  • Manage multi-disciplined teams to service, maintain and repair critical equipment at water treatment plants and booster stations to ensure continued service.
  • Improve equipment operations, life cycle and reliability by implementation of both preventative and predictive maintenance techniques.
  • Evaluate and prepare technical documents, CEO Notes, Tender Rule documents, SOPs, estimates, scope of works, etc. for equipment repairs, planned repair jobs and system upgrades.

Manager Plant Maintenance

Water and Sewerage Authority
11.2022 - 01.2023

Accomplished multiple equipment maintenance tasks within established timeframes to ensure equipment availability and reliability.

  • Continue to develop and implement a Conditioning Monitoring program with emphasis on monitoring operations of critical equipment.
  • Promote planning and scheduling of critical jobs to reduce equipment down time and long lead time for repairs.
  • Manage multi-disciplined teams to service, maintain and repair critical equipment at water treatment plants and booster stations to ensure continued service.
  • Improve equipment operations, life cycle and reliability by implementation of both preventative and predictive maintenance techniques.
  • Evaluate and prepare technical documents, CEO Notes, Tender Rule documents, SOPs, estimates, scope of works, etc. for equipment repairs, planned repair jobs and system upgrades.

Maintenance Superintendent

Water and Sewerage Authority
08.2016 - 10.2019
  • Conducted root cause analysis on equipment failures, leading to proactive measures that prevented future incidents.
  • Developing schedules and other established and documented protocols for actioning preventive maintenance procedures, equipment testing, thus decreasing equipment issues, and reducing downtime.
  • Reviewed technical documentation (HSE documents, equipment evaluation reports, data sheets, pump and equipment specifications, etc.) to complete equipment maintenance and repair.
  • Monitored priorities and liaised between maintenance team and management, delegating critical tasks for timely completion.

Mechanical Specialist

Water and Sewerage Authority
08.2013 - 08.2016
  • Continuous monitoring of critical equipment to maintain established production rates with thorough equipment inspections and timely interventions for actioning repairs to ensure equipment reliability.
  • Train and mentored Mechanical staff and direct reports, providing guidance on engineering best practices, supporting their professional development and career path.
  • Reduced downtime by implementing preventive maintenance programs, conditioning monitoring, periodic testing and required systems upgrades to optimize equipment operations.
  • Troubleshot complex issues on-site during installations or repairs, minimizing delays and ensuring proper functioning of critical systems upon completion.

Engineering Technician II/III

Water and Sewerage Authority
06.2008 - 08.2013
  • Consistently met high-quality standards for all completed work as part of a multi-disciplined team while adhering to established timelines, ensuring continued operation of production equipment.
  • Contributed to a safer working environment through strict adherence to safety protocols, HSE guidelines, and regulations.
  • Collaborated closely with Engineers and Equipment Superintendent in resourcing, planning, scheduling and actioning maintenance activities and equipment repairs to ensure equipment availability and reliability.
  • Prepare technical drawings and establish equipment database within the South region ensuring detailed equipment specifications.
  • Preparation, assembly, installation and testing of critical equipment supporting engineering projects.

Education

Bachelor of Science - Utilities Engineering Electrical Option

University of Trinidad And Tobago
Pt. Lisas Campus
11.2026

Master of Science - Innovation Manufacturing Management Entrepreneur

University of Trinidad And Tobago
Pt. Lisas Campus
11.2021

Bachelor of Science - Utilities Engineering Mechanical Option

University of Trinidad And Tobago
Pt. Lisas Campus
11.2019

National Engineering Technician Diploma - Electrical, Electronics Engineering Technologies

University of Trinidad And Tobago
Pt. Lisas Campus
11.2014

Level 2 IVQ Diploma - Electrical Installation (City & Guilds)

TRINZUELA Technical And Vocational College
San Fernando Trinidad And Tobago
09.2011

Technician Diploma - Process Plant Operations

John S. Donaldson Technical Institute
Wrightson Road Port Of Spain
07.1999

Technician Diploma - Mechanical Engineering Technology

John S. Donaldson Technical Institute
Wrightson Road Port Of Spain
07.1998

Skills

  • Effective team leadership
  • Strong time management
  • Strong verbal and written communication
  • Complex problem solving ability
  • Coaches and mentors staff
  • Administer and delivers technical training and development sessions
  • Effective resource management, planning and scheduling activities
  • Strong technical background with competency in Mechanical and Electrical best practices
  • Strong in equipment troubleshooting and analysis
  • Strong background in the design, installation, repair and maintenance of pumping equipment
  • Knowledgeable in water treatment processes and operations

Timeline

Manager Plant Production

Water and Sewerage Authority
09.2024 - 11.2024

Manager Plant Maintenance

Water and Sewerage Authority
07.2024 - 09.2024

Manager Plant Production

Water and Sewerage Authority
05.2024 - 07.2024

Manager Pipeline Maintenance and Distribution

Water and Sewerage Authority
04.2023 - 01.2024

Manager Plant Maintenance

Water and Sewerage Authority
11.2022 - 01.2023

Manager Plant Maintenance

Water and Sewerage Authority
04.2022 - 11.2023

Engineer Mechanical Services

Water and Sewerage Authority
11.2019 - 09.2024

Maintenance Superintendent

Water and Sewerage Authority
08.2016 - 10.2019

Mechanical Specialist

Water and Sewerage Authority
08.2013 - 08.2016

Engineering Technician II/III

Water and Sewerage Authority
06.2008 - 08.2013

Bachelor of Science - Utilities Engineering Electrical Option

University of Trinidad And Tobago

Master of Science - Innovation Manufacturing Management Entrepreneur

University of Trinidad And Tobago

Bachelor of Science - Utilities Engineering Mechanical Option

University of Trinidad And Tobago

National Engineering Technician Diploma - Electrical, Electronics Engineering Technologies

University of Trinidad And Tobago

Level 2 IVQ Diploma - Electrical Installation (City & Guilds)

TRINZUELA Technical And Vocational College

Technician Diploma - Process Plant Operations

John S. Donaldson Technical Institute

Technician Diploma - Mechanical Engineering Technology

John S. Donaldson Technical Institute
Kishore Mangroo