Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristal Persaud Bissoon

Arouca

Summary

Dear Sir/Madam:

I am a dedicated and ambitious young lady, who wishes to apply for a position in accordance with my qualifications. I am currently 29 years of age and pursuing my Degree in Finance , specifically ACCA Level 2. I am willing to put all my efforts in contributing to the high standards that your organization worked extremely hard to accomplish. I am self-motivated, ambitious and dedicated to my work and I am confident that I can make a significant contribution to your organization as I have a strong desire to learn, grasp and excel at new concepts. . I believe with nurturing and guidance into your organization I can become an assets to your business. I am also willing to ensure that your organization’s objectives are achieved through hard work and commitment Attached is my resume giving full details of my qualifications and work experience for your perusal. I look forward to working in an established organization such as yours and will be readily available for an interview at your convenience. Thanking you in anticipation of a favorable reply.

Respectfully,

KRISTAL PERSAUD BISSOON

Overview

9
9
years of professional experience

Work History

Customer Service Representative

Skyway Duty Free, A.S. Brydens & Sons Ltd, Tinneal John
04.2016 - 06.2020
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Built strong knowledge of product line (Wines, Brandy, Cognac, Perfumes) etc to assist customers in choosing their desired product.
  • Assist in updating Customs Books for the end of month check.
  • Carried packages to customers promptly.

Volunteer

Caura Hospital
01.2015 - 03.2020
  • Under the Supervision of Miss Andrews and Bimchand Persaud Bissoon, helping families with their addiction problem Also involved in a Twelve Step (Alcoholics & Narcotics Anonymous, Al-Anon, ) work since 2009
  • Founded Alateen in Trinidad and Tobago (for children of alcoholics)
  • Also helped families and patients at the Piparo Empowerment Centre and St
  • Ann’s Hospital respectively
  • REFERNCES
  • Vidya Roopnarine – 315-0961
  • Rajdaye Dookhan – 312-7055
  • Debbie Rambally- 646-3029

Administrative Assistant

C.P.B Cooling Services
01.2012 - 01.2013
  • Data Entry Filing of documents , Drafting and writing letters, Sorting and distributing incoming and outgoing mail, Sending emails and faxes, Answering telephone queries, Use of Microsoft applications and various databases, Invoices

Sales Clerk

Naipaul’s Bookstore & Handicraft Centre
06.2011 - 08.2011

Education

Certificate in Clerical Assistant Training which -

ABE Diploma 1 - Business Administration

SBCS
Trincity
02.2011

Clerical Assistant Training -

Administrative Career Training Institute
Chaguanas
03.2016

Diploma -

Bishops Anstey High School East
Arouca
06.2010

ACCA - Accounting

SBCS
Champs Fleurs
12.2023

Skills

1 Opening and closing accounts

2 Multi-line telephone operations

3 Merchandise Upselling

4 Retaining Product Knowledge

5 Data Entry

6 Customer consulting

Timeline

Customer Service Representative

Skyway Duty Free, A.S. Brydens & Sons Ltd, Tinneal John
04.2016 - 06.2020

Volunteer

Caura Hospital
01.2015 - 03.2020

Administrative Assistant

C.P.B Cooling Services
01.2012 - 01.2013

Sales Clerk

Naipaul’s Bookstore & Handicraft Centre
06.2011 - 08.2011

Certificate in Clerical Assistant Training which -

ABE Diploma 1 - Business Administration

SBCS

Clerical Assistant Training -

Administrative Career Training Institute

Diploma -

Bishops Anstey High School East

ACCA - Accounting

SBCS
Kristal Persaud Bissoon