Kristy Comissiong
Tacarigua
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture with a robust control environment. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings, whilst protecting company assets and driving results with agility and diligence.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Assistant Vice President-Operations- Cash & Trade
Citibank Trinidad And Tobago Limited
Port Of Spain
01.2023 - Current
- Reviewed service quality, systems and client reporting within cash and trade operations.
- Analyzed variable complex issues to resolution, ensuring team deliverables with high performance and quality standards.
- Create quality control improvement reviews to close efficiency gaps and manage operational risk.
- Led cross-functional teams to deliver successfully and timely.
- Detect risk and remediate through re-engineered processes.
- Onboarded new employees with training and new hire documentation.
- Managed performance, identified areas of development/training and recommended suitable compensation amendments.
- Collaborate effectively to implement change strategies and support policy changes.
- Business process re-engineering.
- Risk assessment and operational risk management.
- Manage External and Internal third parties to align business objectives.
- Generated operational reports to assist management with business strategy.
- Goal alignment- department goals with overall company objectives.
- Established a high-performance culture, setting clear expectations and providing regular feedback on individual performance contributions.
- Supported operational risk management culture through the governance, risk and compliance tool.
Assistant Vice President Operations Risk & Control
Citibank Trinidad And Tobago Limited
Port Of Spain
04.2019 - 01.2023
- Alternate process management through documentation and control review for all process exceptions and alternates.
- Managed end to end operations audits for three countries within the hub.
- Managed risk effectively by implementing robust compliance procedures and partnering with units to support in their audits of internal controls.
- Support operational risk management culture through the governance, risk and compliance tool.
- Enhanced communication between departments by developing effective reporting structures and information-sharing practices.
- Communicated with leadership teams to assist with administrative initiatives and decisions and attended weekly meetings to support policy changes.
- Oversaw corrective action plan management for implementing process improvements.
- Staff training and development.
- Reconciliations and transactions proofing
Manager Operations Risk and Controls
Citibank Trinidad And Tobago Limited
Port Of Spain
08.2016 - 04.2019
- Supported end to end operations audits for three countries within the hub.
- Cross-trained across unit to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Create alternate processes for effective workaround strategies.
- Analyze and drive solutions to manage risk effectively through control revamp, procedure update and process re-engineering solutions.
- Partnering with units to support in their audits of internal controls.
- Support operational risk management culture through the governance, risk and compliance tool.
- Collaborate and partner across departments to opine and share best operational solutions for one off business scenarios.
- Communicated with leadership teams to assist with administrative initiatives and decisions and attended weekly meetings to assist with policy change.
- Oversaw corrective action plan management for implementing process improvements.
- Reconciliations and transactions proofing.
- Records management.
Internal Auditor
Sagicor Life Incorporated
Port Of Spain
01.2016 - 08.2016
- Assisted with planning, and execution stage of regulatory audits across 3 Caribbean countries.
- Assisted in the development of company policies and procedures, promoting a strong internal control environment.
- Supported management in developing action plans to address identified issues, promoting timely resolution of audit findings.
- Enhanced internal control systems by conducting thorough risk assessments and implementing effective audit recommendations.
- Improved operational efficiency by identifying and addressing financial discrepancies through meticulous examination of financial records.
- Streamlined audit processes with the implementation of advanced data analytics tools, reducing time spent on manual tasks.
- Collaborated with cross-functional teams to design and execute comprehensive audit plans, ensuring alignment with company objectives.
Operations Risk Analyst
Sagicor Life Incorporated
Port Of Spain
04.2012 - 12.2015
- Enhanced risk management processes by implementing advanced statistical analysis and data modeling techniques.
- Reduced financial losses due to effective identification and mitigation of potential risks in the portfolio.
- Streamlined risk reporting procedures for improved communication with stakeholders and senior management.
- Developed comprehensive risk assessments for new products and services, ensuring regulatory compliance and minimizing potential exposure.
- Optimized credit risk monitoring systems by incorporating real-time data feeds and predictive analytics tools.
- Assessed emerging risks through ongoing research and monitoring of industry trends, proactively addressing potential threats before they materialized into significant issues.
- Established strong working relationships with both internal and external stakeholders involved in managing various types of organizational risks.
- Produced accurate and timely collections reports, facilitating measurement, decision-making and engagement with customers.
- Completed statistical reviews to uncover trends, patterns and variations.
- Coordinated ongoing efforts to strengthen risk culture and fine-tuned risk appetite for lending and funding activities.
Business Analyst Supervisor
Sagicor Life Incorporated
Port Of Spain
05.2007 - 04.2012
- Implemented a company wide change management process.
- Assisted in the development of company-wide policies, procedures, and best practices that promoted consistency across life and general insurance units.
- Optimized resource allocation by analyzing internal processes and making strategic recommendations.
- Prepared detailed reports on project status updates for executive leadership review.
- Mentored junior analysts, increasing their skill sets and overall performance.
- Reduced operational costs through the identification of redundancies and implementation of cost-effective strategies.
- Enhanced project management capabilities for better team coordination and productivity.
- Conducted risk assessments to proactively address potential issues before they escalated into larger problems.
Assistant Accountant
Sagicor Life Incorporated
Port Of Spain
05.2006 - 04.2007
- Maintained detailed financial records of accounts receivable and payable status and bank reconciliations for life insurance.
- Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Reviewed general ledger entries and assessed accuracy.
- Maintained fixed asset register.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
Accounts Officer - Receivables and Payables
IBM Limited
Port Of Spain
03.2003 - 05.2006
- Input vendor payments and updated accounts to reflect new balances.
- Ensured timely vendor payments by managing invoice processing and expense tracking systems.
- Reduced discrepancies in financial statements through meticulous data entry and record-keeping practices.
- Enhanced financial reporting efficiency with thorough account reconciliations and analysis.
- Improved financial accuracy by streamlining accounts payable and receivable processes.
Accounts Clerk
Tatil Life Insurance Limited
Port Of Spain
06.2001 - 02.2003
- Set up and updated Excel spreadsheets to track financial data.
- Input financial data and produced reports using AS 400.
- Assessed data and information to verify entry, calculation, and billing code accuracy.
- Completed accurate bank reconciliations, identifying errors and rectifying any discrepancies promptly.
Education
MBA - Finance And Entrepreneurship
University of The West Indies
Arthur Lok Jack10.2013
Bachelor of Arts - Accounting And Auditing
Association of Chartered Certified Accountants
United Kingdom12.2006
High School Diploma -
St. Joseph's Convent
San Fernando06.2000
Skills
- Project Management
- Risk Management
- Operations Management
- Procedure Implementation
- Operational leadership
- Decision-Making
Affiliations
- Fellow of ACCA with FCCA designation
Certification
Project Management for Business Professionals 2008
Operational Risk Manager- Professional Risk Managers International Association- 2015
Languages
Proficiency in English
Native language
French
Elementary
A2
Spanish
Elementary
A2
Timeline
Assistant Vice President-Operations- Cash & Trade
Citibank Trinidad And Tobago Limited
01.2023 - Current
Assistant Vice President Operations Risk & Control
Citibank Trinidad And Tobago Limited
04.2019 - 01.2023
Manager Operations Risk and Controls
Citibank Trinidad And Tobago Limited
08.2016 - 04.2019
Internal Auditor
Sagicor Life Incorporated
01.2016 - 08.2016
Operations Risk Analyst
Sagicor Life Incorporated
04.2012 - 12.2015
Business Analyst Supervisor
Sagicor Life Incorporated
05.2007 - 04.2012
Assistant Accountant
Sagicor Life Incorporated
05.2006 - 04.2007
Accounts Officer - Receivables and Payables
IBM Limited
03.2003 - 05.2006
Accounts Clerk
Tatil Life Insurance Limited
06.2001 - 02.2003
MBA - Finance And Entrepreneurship
University of The West Indies
Bachelor of Arts - Accounting And Auditing
Association of Chartered Certified Accountants
High School Diploma -
St. Joseph's Convent