Kyle George
Scarborough
Summary
A reliable professional with a proven track record in timely task execution and exceptional customer service. Expertise in secure handling and maintaining confidentiality of sensitive materials, complemented by strong organizational and problem-solving skills. A licensed driver committed to exceeding operational expectations and enhancing overall efficiency.
Overview
15
15
years of professional experience
Work History
Secretary
Tobago Mas Bandleaders Association
Scarborough
09.2020 - Current
- Maintained organized filing system of paper and electronic documents.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Drafted agendas, meeting notes and other documents to enhance collaborative process.
- Helped set administrative procedures to minimize errors and boost productivity.
- Scheduled travel reservations for staff, researching and booking hotel, flight and ground transportation.
- Set appointments for executives to support busy staff.
- Provided administrative support to marketing team members, fostering timely project completion.
Business Support Executive
KEM Advisery Services Solutions Limited
Moriah,Tobago
02.2022 - 03.2023
- Organized office operations and procedures to ensure efficient workflow.
- Coordinated meetings with clients, stakeholders and other external parties.
- Organized events and workshops to support networking, training and outreach programs.
- Assisted with set up for social events and food deliveries.
- Contributed ideas on how technology can be used more effectively in the organization's operations.
- Managed accounts receivables and payables activities such as invoicing and payments processing.
- Assisted in organizing events such as seminars, workshops, conferences.
Small Business Sales Representative
Tanty’s Food Basket
Scarborough
04.2010 - 05.2022
- Designed detailed business plans to outline finances, goals and operations of company.
- Set pricing structures according to market analytics and emerging trends.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Represented integrity and professionalism in business, serving as mentor and role model to staff.
- Formed and sustained strategic relationships with clients.
Data Entry Clerk
Janouras Custom Design
Port Of Spain
05.2013 - 08.2015
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Identified and corrected data entry errors to prevent duplication across systems.
- Reviewed and updated account information in company computer system.
- Adhered to strict data confidentiality policies to prevent information leakage.
- Created reports and audited charts to maintain concise records.
- Organized billing and invoice data, prepared accounts receivable and generated revenue reports to support audits.
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
Customer Service Representative
Digicel
Scarborough
03.2010 - 04.2013
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Educated customers on special pricing opportunities and company offerings.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Exceeded company productivity standards on consistent basis.
Education
High School Diploma -
Harmon School of Seventh Day Adventist
Rockly Vale07.2009
Skills
- Time management
- Task prioritization
- Great communicator (verbal and written)
- Confidentiality
- Ability to multitask
- Proficient team player
- Healthy work ethic
- Ability to multitask
Timeline
Business Support Executive
KEM Advisery Services Solutions Limited
02.2022 - 03.2023
Secretary
Tobago Mas Bandleaders Association
09.2020 - Current
Data Entry Clerk
Janouras Custom Design
05.2013 - 08.2015
Small Business Sales Representative
Tanty’s Food Basket
04.2010 - 05.2022
Customer Service Representative
Digicel
03.2010 - 04.2013
High School Diploma -
Harmon School of Seventh Day Adventist
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