Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
AssistantManager

Ladonna Greenidge

Cunupia

Summary

Accomplished Human Resources Officer with a proven track record at the Water And Sewerage Authority Head Office, adept in organizational development and conflict resolution. Spearheaded comprehensive HR audits, enhancing compliance and operational efficiency. Skilled in developing critical HR policies and fostering a culture of continuous improvement. Excelled in succession planning and training development, significantly contributing to organizational growth.

Overview

14
14
years of professional experience

Work History

Human Resource Officer

Water And Sewerage Authority Head Office
08.2015 - Current
  • Conducts internal audits on all Human Resource functional areas by identifying anomalies, determining compliance with relevant Laws, Policies and Standard Operating Procedures, and makes recommendations for remedial action.
  • Identifies gaps within current Human Resource Standard Operating Procedures and recommends remedial solutions.
  • Develops job descriptions in alignment with existing job classification framework for new and existing positions.
  • Conducts job evaluation reports for proposed positions, ensuring task alignment with existing job framework.
  • Manages knowledge transfer systems to ensure that critical knowledge is retained by the organization through effective succession planning.
  • Assists various Government Ministries for the conduct of mass recruitment, by contacting and screening successful candidates for both long-term and short-term projects.
  • Develops, implements and monitors recognition and tangible benefits programme to ensure Key Performance Indicators are achieved.
  • Conducts internal training programmes and awareness sessions if and when required.
  • Coordinates internal and external programmes for the organization.
  • Develops and maintains internal filing system for the Training Department.
  • Advises internal and external personnel on the application requirements, for the processing of internships and/ or conducting research.
  • Advises employees on the requirements for the approval of study leave and/ or time-off for studies.
  • Prepares Human Resource Committee and Chief Executive Officer Notes for the approval of new/ revised policies, proposed departmental structures, team building events and other relevant matters.
  • Develops job policies and makes revisions where necessary for final approval.

Conducts general administrative duties.

Business Operations Assistant

Ministry of National Security, Immigration
02.2011 - 08.2015
  • Maintains and schedules appointments for permanent resident applicants.
  • Conducts document screening for permanent resident applicants prior to their final appointments with Immigration Officers.
  • Requests and assigns applicant files for next-day appointments.
  • Updates permanent resident applicant files.
  • Scanned One Hundred (100) Trinidad and Tobago passport applications per day, ensuring daily goals were achieved.
  • Manually entered One Hundred (100) Trinidad and Tobago passport application data per day, ensuring daily goals were achieved.
  • Verified One Hundred (100) data entries for Trinidad and Tobago passport applications per day, ensuring daily goals were achieved.

Clerical Assistant

Ministry of National Security, OJT
09.2010 - 02.2011
  • Maintains records of internal and external correspondence.
  • Assists relevant officers with day-to-day business operation as and when required.

Education

Bachelor of Arts - Human Resources Management

Anglia Ruskin University
East Anglia, United Kingdom
03-2019

Skills

  • Development of HR policies and procedures
  • Report writing
  • Records maintenance
  • Records management
  • Job analysis
  • Performance appraisals
  • Succession planning
  • Employment law
  • Interviewing techniques
  • Analytical and critical thinking
  • Policy interpretation
  • Training development
  • Database maintenance

References

Cherrish John

Attorney-at-Law

Angostura Limited

Eastern Main Road, Laventille

{868} 481-8346


Nicole Springer

Manager, Procurement

Water and Sewerage Authority

Farm Road, St. Joseph

{868} 357-4048

Languages

English
Native language

Timeline

Human Resource Officer

Water And Sewerage Authority Head Office
08.2015 - Current

Business Operations Assistant

Ministry of National Security, Immigration
02.2011 - 08.2015

Clerical Assistant

Ministry of National Security, OJT
09.2010 - 02.2011

Bachelor of Arts - Human Resources Management

Anglia Ruskin University
Ladonna Greenidge