Latifah Lockitt
Office Adminstration
1914 Art De Couteau, Avenue Phase 2 , La Hoquetta ,Arima
Summary
Multi-talented Operations Assistant successful at managing clerical needs, planning events, overseeing purchasing and producing detailed reports.
Resourceful Assistant known for high productivity and efficiently completing tasks. Specialize in time management, problem-solving, and communication skills. Excel in environments requiring ability to effectively prioritize work and manage complex schedules. Known for strong interpersonal skills, adaptability, and capability to thrive under pressure.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business Operation Assistant 1
Ministry of Attorney General and Legal Affairs
Port Of Spain
08.2021 - Current
- Maintained organized filing system of paper and electronic documents.
- Assisted with answering phones, filing paperwork, entering data and distribution of mail.
- Provided administrative support to marketing team members, fostering timely project completion.
- Performed tasks to aid in research projects including collecting and entering data and assisting with analyzing data and preparing reports and manuscripts.
- Supported team members by restocking supplies, maintaining office equipment for registry department
Secretary
Waste Disposal Limited
03.2016 - 01.2021
- Coordinate and manage daily reports, data entry and administrative duties Serves visitors by greeting, welcoming, and directing them appropriately.
- Informs visitors by answering or referring inquiries, answering phone calls, sending email, manage all documents, provide support to the overall efficiency of the company, contribute to team effort,Attendance register, Prepare invoice and requisition any other duties and responsibilities which may be assigned.
- Maintained organized filing system of paper and electronic documents.
- Coordinated communications, including taking calls, responding to emails and interfacing with clients.
- Completed supply orders and maintained appropriate levels of office supplies.
- Assisted with answering phones, filing paperwork and entering data
Clerical Assistant (OJT)
Ministry of Finance
Port Of Spain
01.2014 - 12.2015
- Kept office records organized and supplies well-stocked for optimal team performance.
- Answered office phone and emails to schedule appointments, forward information and complete task.
- Managed office paperwork, including scanning documents and routing business correspondence.
- Created reports and other types of documentation, which often contained sensitive and confidential data.
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
- Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
- Coordinated administrative operations to bolster workflows and improve productivity.
Office Assistant
A.A Laquis
03.2014 - 07.2014
- Greeted visitors or callers daily to handle questions or direct to appropriate staff.
- Managed office paperwork, including scanning documents and routing business correspondence.
- Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
- Made orders for new office supplies based on demand and budgetary restraints.
- Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
Customer Service Representative
Guardian Life of the Caribbean
06.2013 - 11.2013
- Resolved customer concerns with friendly and knowledgeable service.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Upheld strict standards for quality and performance.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Educated customers on service plans, including upgrades.
- Updated accounts with recent information and processed customer payments.
- Leveraged opportunities to upsell company products and services while providing information and discussing options with customers.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
Bachelor of Business Management - Business Management
Uwi- Roytec
Port Of Spain11-2026
Certificate of Achievement - Introduction To Law
The University of The West Indies
Open Campus 10-2022
Associate of Science - Business Administrationn
College of Science, Technology & Applied Arts
COSTATT01.2019
CXC O' Levels
Valencia Secondary School
Valencia01.2010
Skills
- Clerical support
- Document control
- Ability to analyze reports
- Team building
- Decision-making
- Team management
- Planning
- Organizational skills
- Time management
- Microsoft Excel
- Customer service
- Office administration
- Communication skills
- Team collaboration
- Problem-solving
- Product and service sales
- Data confidentiality
- Positive and professional
- Call reception
- Record keeping
- Data entry
- Fast learner
- Administrative tasks
- File and record keeping
- Administrative duties
- Email correspondence
- Support services
Certification
Computer Literacy Skills
Cashing
Accounting
Data Entry
Bookkeeping
Good Communication Skills
Professionalism
Customer Service
References
Keifa Joseph
Purchasing Manager
Weather Ford, Chaguanas
784-3368
Deryck Mason
Welder
Waste Disposal Ltd
O'Meara Road
736-2261
Personal Information
Date of Birth August 26, 1993
Languages
English
Proficient
C2
Timeline
Business Operation Assistant 1
Ministry of Attorney General and Legal Affairs
08.2021 - Current
Secretary
Waste Disposal Limited
03.2016 - 01.2021
Office Assistant
A.A Laquis
03.2014 - 07.2014
Clerical Assistant (OJT)
Ministry of Finance
01.2014 - 12.2015
Customer Service Representative
Guardian Life of the Caribbean
06.2013 - 11.2013
Bachelor of Business Management - Business Management
Uwi- Roytec
Certificate of Achievement - Introduction To Law
The University of The West Indies
Associate of Science - Business Administrationn
College of Science, Technology & Applied Arts
CXC O' Levels
Valencia Secondary School
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