LAURA-LEIGH SUSAN BOODOO
Barataria
Summary
Dynamic Branch Manager at Optics Plus Ltd. with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in branch operations management and relationship building, I consistently exceeded performance targets while fostering a professional environment. My attention to detail and strong work ethic drove significant improvements in service quality and client issue resolution.
Experienced with managing branch operations and driving team performance to achieve business goals. Utilizes strategic planning and effective leadership to enhance operational efficiency. Track record of fostering strong client relationships and implementing successful financial strategies.
Overview
7
7
years of professional experience
Work History
BRANCH MANAGER
OPTICS PLUS LTD.
02.2016 - 02.2021
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Education
High School Diploma -
PENTECOSTAL ASSEMBLY OF THE W.I. HIGH SCHOOL
MARACAS VALLEY ST.JOSEPH07-2009
High School Diploma -
TUNAPUNA GOVERNMENT SECONDARY SCHOOL
Tunapuna, Trinidad And Tobago07-2008
SCHOOL OF PRACTICAL ACCOUNTING
San Juan, Trinidad And Tobago01-2008
Skills
- Branch operations management
- Customer service
- Customer relationships
- Excellent time management skills
- Excellent work ethic
- Attention to detail
- Relationship building and management
Additional Information
ADDRESS: LP 54 SECOND STREET EXTENSION 6TH AVENUE MALICK
DATE OF BIRTH : 17TH MAY 1991.
Timeline
BRANCH MANAGER
OPTICS PLUS LTD.
02.2016 - 02.2021
High School Diploma -
PENTECOSTAL ASSEMBLY OF THE W.I. HIGH SCHOOL
High School Diploma -
TUNAPUNA GOVERNMENT SECONDARY SCHOOL
SCHOOL OF PRACTICAL ACCOUNTING
Similar Profiles
Jeffrey LeonardJeffrey Leonard
Fiber Optic Technician at E2 OpticsFiber Optic Technician at E2 Optics
Amadu KanuAmadu Kanu
Project Superintendent at E2 OpticsProject Superintendent at E2 Optics
Ivan Guardado AbregoIvan Guardado Abrego
Fiber Specialist at E2 OpticsFiber Specialist at E2 Optics
Lyndell KirkLyndell Kirk
Grocery Attendant at Massy StoresGrocery Attendant at Massy Stores
Emanuel SinghEmanuel Singh
Customer Service Representative at Scotiabank Trinidad and Tobago LimitedCustomer Service Representative at Scotiabank Trinidad and Tobago Limited