Lauren Ramlal
Maraval
Summary
Dynamic professional with focused experience at the Trinidad and Tobago Electricity Commission, excelling in business writing, market research and contract support. Proven ability to draft accurate and effective correspondence and manage internal and external stakeholder relationships, demonstrating strong organizational skills and attention to detail. Adept at enhancing operational efficiency through monitoring and maintenance of various databases as well as supporting strategic initiatives within the business development department. Demonstrates initiative, adaptability and commitment to overall organizational success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clerk II - Business Development and Administration
Trinidad and Tobago Electricity Commission
Port of Spain
03.2021 - Current
- Prepared professional correspondence, including memos, letters, emails, reports, and presentations for management.
- Drafted and issued correspondence to internal and external stakeholders on behalf of the Department.
- Conducted market research to identify potential business opportunities and industry trends.
- Assisted in drafting proposals, business cases, and other project management documentation.
- Managed day-to-day operations of the Business Development and Administration Department, including external client liaison, pole rental licensee support, and tracking of reported operational issues, and administrative requests.
- Organized and coordinated meetings with internal and external stakeholders regarding pole rental matters, as well as new business initiatives.
- Drafted and reviewed contracts for prospective and existing clients, including pole rental licensees.
- Maintained and monitored insurance and HSE databases to ensure adherence.
Vacation Employee - Utilization Department
Trinidad and Tobago Electricity Commission
San Fernando
06.2018 - 08.2018
- Streamlined physical filing and retrieval system to improve efficiency.
- Prepared routine correspondence and departmental documentation.
- Updated and cleared backlogs within electronic departmental databases.
Vacation Employee - Utilization Department
Trinidad and Tobago Electricity Commission
San Fernando
06.2017 - 08.2017
- Assisted with filing, data entry and document preparation.
- Supported daily administrative operations, including record keeping and logging of incoming requests for follow up by senior staff.
Education
Master of Science - Applied Psychology
University of The West Indies
St. Augustine05-2024
Bachelor of Science - Psychology (Special)
University of The West Indies
St. Augustine05-2019
Naparima Girls' High School
San Fernando05-2016
Skills
- Business writing and professional correspondence
- Market research and data analysis
- Proposal and contract drafting
- Database and records management
- Proficiency in the Microsoft Office Suite
- Strong written and verbal communication
- Organizational and time management skills
- Client relationship management and stakeholder communication
- Problem-solving and critical thinking
- Attention to detail and accuracy
Certification
- Critical Thinking and Creative Problem Solving Training - In Vision HR, IT and Logistics Ltd. (2024)
- Zero Suicide Alliance (ZHA) - Ohana Zero Suicide Online Training and Certification (2021)
- Colfire (Trinidad) Defensive Driving Certification (2021)
- Member of Peer Helper's Association of Naparima Girls' High School (2012-2016)
- Families in Action - Peer Support Training (2012-2015)
References
- Mr. Kelvin Ramsook - (Former) General Manager, Trinidad and Tobago Electricity Commission - (868) 678-6316
- Mr. Wendell Bhagirath - Manager, Business Development and Administration Department, Trinidad and Tobago Electricity Commission - (868) 689-4684
- Dr. Christine Descartes - Lecturer of Psychology, University of the West Indies, St. Augustine - (868) 790-6382
Timeline
Clerk II - Business Development and Administration
Trinidad and Tobago Electricity Commission
03.2021 - Current
Vacation Employee - Utilization Department
Trinidad and Tobago Electricity Commission
06.2018 - 08.2018
Vacation Employee - Utilization Department
Trinidad and Tobago Electricity Commission
06.2017 - 08.2017
Master of Science - Applied Psychology
University of The West Indies
Bachelor of Science - Psychology (Special)
University of The West Indies
Naparima Girls' High School