Leah Dottin
Arima
Summary
Dynamic sales professional excels in high-productivity environments, completing tasks efficiently and surpassing goals. Skilled in customer relationship management, negotiation techniques, and strategic planning. Strong communication skills, adaptability, and problem-solving abilities ensure success in challenging sales scenarios.
Overview
9
9
years of professional experience
Work History
Brand Ambassador
Just For Fun Ltd
02.2019 - 05.2024
- Worked promotional events for different products, persuading customers to purchase and documenting sales.
- Represented brand at various trade shows and events, enhancing brand visibility.
- Provided exceptional customer service to enhance brand reputation.
- Participated in team meetings to discuss strategies and share feedback from the field.
Call Center Representative
iQor
03.2022 - 07.2022
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Updated databases with new and modified customer data.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Call Center Representative
Digicel
06.2017 - 01.2018
- Updated customer accounts, addresses and contact information within call management databases.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
Sales Clerk
Caribbean Cinemas
03.2015 - 12.2016
- Identified opportunities to increase sales through cross-selling techniques.
- Recommended, selected and located merchandise based on customer desires.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Computed purchases and received and processed cash or credit payment.
Education
Associate of Applied Science - Spanish
COSTAATT
POS01-2027
CSEC
ASJA Girls’ College
Tunapuna06-2014
Skills
- Sales
- Marketing
- Communication skills
- Team leadership qualities
Languages
English
Native Speaker
Timeline
Call Center Representative
iQor
03.2022 - 07.2022
Brand Ambassador
Just For Fun Ltd
02.2019 - 05.2024
Call Center Representative
Digicel
06.2017 - 01.2018
Sales Clerk
Caribbean Cinemas
03.2015 - 12.2016
CSEC
ASJA Girls’ College
Associate of Applied Science - Spanish
COSTAATT
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