Summary
Overview
Work History
Education
Skills
INTEREST
REFERENCES
Timeline
Generic
LEELAWATEE JOANNIE BALKARAN

LEELAWATEE JOANNIE BALKARAN

ECCLESVILLE

Summary

Adaptable professional in office and administrative support, known for high productivity and efficient completion of tasks. Specialize in data entry, record management, and customer service, ensuring smooth operational flow. Excel in organization, time management, and communication, utilizing these skills to meet and exceed workplace demands.

Overview

26
26
years of professional experience

Work History

Administrative Assistant

Member of Parliament, Constituency of Mayaro
05.2007 - 04.2025
  • Ensured compliance with all organizational policies and procedures relating to administrative operations.
  • Compiled data for statistical analysis and reporting purposes.
  • Answered phone inquiries, directed calls and took messages.
  • Greeted visitors warmly upon arrival at office reception area.
  • Provided assistance with special projects as assigned by management team members.
  • Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
  • Developed new filing systems to improve accuracy of document retrieval processes.
  • Monitored office inventory to maintain supply levels.
  • Assisted with set up for social events and food deliveries.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Compiled data from various sources into organized reports for review by management team.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Answered questions from customers regarding products and services offered by the company.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Managed database systems containing customer contact information.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.

Customer Service Representative

Walmart
Mississauga
10.2004 - 01.2007
  • Company Overview: Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores.
  • Walmart is a multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores.

Data Entry Clerk

Cyber Capture Ltd
Arima
01.2001 - 12.2003

Sales Clerk

Fashion Centre
Tunapuna
01.1999 - 12.2001

Education

Certified Accounting Technician - T1 Recording Financial Transaction, T2 Information for Management

SCHOOL OF BUSINESS AND COMPUTER SCIENCE
12.2009

Level 2 Diploma in Secretarial Administration - English for Business (Reading & Writing), Certificate in Business Administration, Certificate in Text Production

SITAL COLLEGE OF TERTIARY EDUCATION LTD
11.2008

Microsoft Excel for Windows 98 -

THE COMPUTER LEARNING CENTER
10.1999

Certificate in Apprenticeship Programme - To Set up & Maintain an Accounting System (Theoretically & Practically), Computerised Accounting (To Convert the Manual System into a Computerised System), General Office Skills (Use of the Telephone, Fax Machine and Internet)

SCHOOL OF PRACTICAL ACCOUNTING & ACCOUNTING SERVICES
01.1999

Microsoft Word for Windows 98 -

THE COMPUTER LEARNING CENTER
01.1999

Computer Literacy -

THE COMPUTER LEARNING CENTER
08.1998

Word Processing Course - Word Perfect

ZENITH EDUCATIONAL INSTITUTE
Tunapuna, Trinidad and Tobago
04.1996

CXC O'LEVELS - Mathematics, English 'A', Principles of Accounts, Principle of Business, Office Procedures, Advanced Typing (Pittman's), Computer Literacy, Work Processing

ZENITH EDUCATIONAL INSTITUTE
06.1995

Skills

  • Document management
  • Data entry
  • Microsoft Office
  • Office coordination
  • Filing systems
  • Inventory monitoring
  • Customer service
  • Event planning
  • Time management
  • Mail processing
  • Phone call answering
  • Customer and client relations

INTEREST

  • Travelling and exploring different countries and culture.
  • Community Involvement & Volunteering
  • Enjoy gaining new knowledge
  • Making a difference in others
  • Building relationships with customers

REFERENCES

  • Mrs. Chriscel Ragbir - Teacher III - 357-91411
  • Mrs. Shereen Maharaj - Auditor at EY - 683-2441

Timeline

Administrative Assistant

Member of Parliament, Constituency of Mayaro
05.2007 - 04.2025

Customer Service Representative

Walmart
10.2004 - 01.2007

Data Entry Clerk

Cyber Capture Ltd
01.2001 - 12.2003

Sales Clerk

Fashion Centre
01.1999 - 12.2001

Certified Accounting Technician - T1 Recording Financial Transaction, T2 Information for Management

SCHOOL OF BUSINESS AND COMPUTER SCIENCE

Level 2 Diploma in Secretarial Administration - English for Business (Reading & Writing), Certificate in Business Administration, Certificate in Text Production

SITAL COLLEGE OF TERTIARY EDUCATION LTD

Microsoft Excel for Windows 98 -

THE COMPUTER LEARNING CENTER

Certificate in Apprenticeship Programme - To Set up & Maintain an Accounting System (Theoretically & Practically), Computerised Accounting (To Convert the Manual System into a Computerised System), General Office Skills (Use of the Telephone, Fax Machine and Internet)

SCHOOL OF PRACTICAL ACCOUNTING & ACCOUNTING SERVICES

Microsoft Word for Windows 98 -

THE COMPUTER LEARNING CENTER

Computer Literacy -

THE COMPUTER LEARNING CENTER

Word Processing Course - Word Perfect

ZENITH EDUCATIONAL INSTITUTE

CXC O'LEVELS - Mathematics, English 'A', Principles of Accounts, Principle of Business, Office Procedures, Advanced Typing (Pittman's), Computer Literacy, Work Processing

ZENITH EDUCATIONAL INSTITUTE

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