Letitia Betaudier
la horquetta,pos
Summary
Dynamic hospitality professional focused on delivering the highest standards customer service. Thinks critically with can-do attitude for successful restaurant operations. Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background. Dynamic restaurant professional with [Number] years of experience in FOH and BOH functions. Astute and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorising menu items and orders.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
Work history
Food and beverage server
Hyatt Regency Trinidad
Pos , trinidad
12.2009 - Current
- Helped bar staff prepare garnishes and mix cocktails during busy bar periods.
- Reduced guest risks by understanding and clearly communicating allergies and intolerances.
- Advised on food and drink choices based on customer preferences.
- Polished glasses and cutlery to pristine standards.
- Greeted guests pleasantly and professionally, promoting positive customer experiences from arrival to departure.
- Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
Education
GCSEs - general
Saint Augustine Secondary school
trinidad 09.1995 - 06.1997
Skills
- Safe food handling
- Food Hygiene Level 2
- Service prioritisation
Affiliations
- love to sing
Timeline
Food and beverage server
Hyatt Regency Trinidad
12.2009 - Current
GCSEs - general
Saint Augustine Secondary school
09.1995 - 06.1997
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