Lisa Superville
26 Methuen St,POS
Summary
Organized and dependable professional with thorough understanding of French and Spanish to fluently interpret and translate. Looking to further develop translation skills by undertaking more projects in this field. Committed to providing quality service and results.
Overview
23
23
years of professional experience
Work History
Account Executive
Fusion Farms & LLS & Associates
11.2016 - Current
- Prospected new clientele through cold calling, referrals & in- store sampling.
- Managed sales cycle from first contact to established customer sale and maintained customer base.
- Scheduled delivery & collections for over 50 customers such as Massy Stores, JTA & AMCO.
- Translated documents from Spanish to English to enable employee to secure work permit.
- Applied cultural understanding to discern specific meanings beyond literal written words.
- Attended Food Fairs & markets to build relationships and identify sales opportunities.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Strengthened customer relationships with regular in person visits.
Account Executive
Label House Group Limited
01.2003 - 11.2016
- Managed Top 20 customers in Dominican Republic, Trinidad, South and Central America, Martinique & St Lucia valued at TT$23, 000,000 per annum.
- Translated labels for Baron Foods from English to Spanish and French
- Recipient Salesperson of Year & Employee of Year in 2011 & 2012
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Managed sales cycle to maintain solid customer base.
- Collaborated with internal teams to ensure on-time delivery.
Assistant Sourcing Manager
Lever Brothers W.I. Ltd
10.2000 - 12.2002
- Imported Home & Personal Care Products valued at TT$50 million per year.
- Ensured 92% stock level availability through effective management of Bond & General warehouses and development of stock policy.
- Improved customer service from major supplier through strong communication skills
- Followed up with foreign suppliers to ensure just in time arrival and availability of stock.
- Strengthened communication skills, both verbal and written through regular interactions with others.
- Gained extensive knowledge in data entry, analysis and reporting.
- Nominated for Outstanding Total Quality Behavior award for Customer Focus.
Education
Bachelor of Arts - Foreign Languages
Université Du Maine
Le Mans, France05.2000
Skills
- Fluent in French & Spanish
- MS Office
- Written Communication
- Document review
- Proofreading skills
- Organization and Time management
- Confidentiality
- Planning and Coordination
- Decision-Making
- Attention to Detail
- Teamwork and Collaboration
- Dependable and Responsible
Accomplishments
Learning Dutch, Manadarin, Korean and German with Duolingo
Weekly Bible education classes in Spanish
Spanish & French lessons - CXC level
Translation of documents for Niherst from and to Spanish and French
Translation of brochures for Coates Inc into French
Ran both Half and full Marathons
Timeline
Account Executive
Fusion Farms & LLS & Associates
11.2016 - Current
Account Executive
Label House Group Limited
01.2003 - 11.2016
Assistant Sourcing Manager
Lever Brothers W.I. Ltd
10.2000 - 12.2002
Bachelor of Arts - Foreign Languages
Université Du Maine
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