Luanda Jodi Balfour

• Maintained appropriate filing of personal and professional documentation.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Improved time management of the executive through effective prioritization and organization of tasks.

• Assessed customer skin tone and complexion to determine appropriate products and materials to use.
• Managed time efficiently in order to complete all tasks within deadlines.
• Proved successful working within tight deadlines and a fast-paced environment.
• Strengthened communication skills through regular interactions with others.
• Organized and detail-oriented with a strong work ethic.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Developed and maintained courteous and effective working relationships.
• Identified issues, analyzed information and provided solutions to problems.
• Worked flexible hours across night, weekend and holiday shifts.

Tobago House of Assembly

• Maintained payroll information by calculating, collecting, and entering data.
• Updated employee files with new details such as changes in address or salary levels.
• Issued paychecks on designated pay dates to avoid employee dissatisfaction.
• Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
• Maintained employee privacy and protected payroll operations by keeping all information confidential.
• Processed garnishments from creditors or government agencies to meet legal requirements of deducting money from employees' paychecks to pay off debts.
• Maintained 100% accuracy in transferring correct data from payroll spreadsheets into system.
• Completed payroll accurately and timely to meet employee expectations.
• Tracked employee vacation, sick and personal time.
• Audited timesheets and payroll records for accuracy.
• Maintained confidentiality of employee records and payroll information.
• Processed manual checks for employees in accordance with company policies.