Lystra Ramdath-Boodlal
Penal
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
21
21
years of professional experience
Work History
Business Owner
Self Employed
Penal
02.2012 - 12.2023
- Developed and implemented marketing strategies to increase sales and profitability via social media platforms.
- Recruited, hired, trained, and supervised staff members.
- Managed daily operations, including customer service, budgeting, accounting, and payroll.
- Developed pricing strategies that maximize profits while remaining competitive in the marketplace.
- Analyzed financial data and formulated strategies for cost-saving measures.
- Maintained relationships with customers through exceptional customer service practices.
- Organized promotional events such as running specials/combo deals
Area Manager
Stellar Distributors Trinidad Ltd (SINGER)
Trincity
10.2002 - 11.2011
- Oversaw the recruitment process for new staff members including interviewing and training.
- Coordinated with store managers to develop plans for improving operational efficiency.
- Investigated customer complaints promptly, identified root causes and implemented corrective actions.
- Scheduled regular meetings with store teams to discuss objectives, performance metrics and customer feedback.
- Resolved conflicts between employees or customers in a professional manner.
- Monitored and evaluated district performance to ensure goals were met.
- Provided guidance on the implementation of new policies and procedures in stores.
- Inspected store facilities regularly to ensure compliance with safety regulations and standards.
Education
Business Management
CTS College
Chaguanas, Trinidad06-2008
High School Diploma -
Fyzabad Composite School
Fyzabad09-1993
Skills
- Customer Service
Affiliations
- Ministry of Community Development - Linen & Drapery (Introductory & Advance)
- Ministry of Community Development - Bread Cakes & Pastries
- Sally's Decorating Services - Balloon Decorating Workshop
- Inste Bible College - Certificate of Christian Ministry
Timeline
Business Owner
Self Employed
02.2012 - 12.2023
Area Manager
Stellar Distributors Trinidad Ltd (SINGER)
10.2002 - 11.2011
Business Management
CTS College
High School Diploma -
Fyzabad Composite School
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