Makalah Goodridge
El Dorado,TUP
Summary
Creative Clerk with dedication to achieving a high level of customer service across various industries. Process-driven with keen attention to detail. Offering proven skills to partner with diverse professionals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Ben Industries (Caribbean) Ltd
Arima
09.2024 - Current
- Compiled data from various sources into organized reports for management review.
- Verified daily visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Greeted visitors and provided them with assistance.
Sales Account Executive
PowerSave Solutions Limited
Chaguanas
04.2024 - 07.2024
- Conducted sales calls to introduce products and services to potential customers.
- Developed relationships with key decision makers in target accounts.
- Created detailed reports on account status and performance metrics.
- Identified new opportunities within existing accounts through cross-selling activities.
- Managed multiple client accounts simultaneously while providing excellent customer service.
- Participated in weekly team meetings to discuss progress and share best practices.
Clerk II
Abel Building Solutions
Arouca
01.2022 - 04.2024
- Processed payments, refunds, and exchanges accurately and efficiently.
- Developed organizational filing systems for confidential customer records and reports.
- Consistently administered systematic filing to guarantee timely file location.
- Collaborated with product centers and Sales Reps to deliver optimal customer consultations.
- Achieved accuracy in order fulfillment through meticulous picking, packing, invoicing, and shipping tasks.
- Achieved revenue goals for assigned location.
- Conducted tele-marketing activities enhancing CRM engagement.
- Conducted client-specific presentations showcasing products and services.
Education
Master of Science - Applied Psychology
UWI School Of Business & Applied Studies Ltd (Current)
Port Of Spain, POS12-2025
Bachelor of Science - BIOMEDICAL
University of The Southern Caribbean (CLASS 21’)
St Joseph12.2021
Skills
- Computer skills
- Problem resolution
- Decision-making
- Flexible schedule
- Reliable & trustworthy
- Interpersonal Skills
- Customer communications
References
- Father Kenley Baldeo, Priest, 793-8292
- Abiola Patrick, HR Professional, 762-9864
- Phillip Wilson Jr, Police Officer, 709-8258
- Junior Craigg, Manager, 472-8144
- Ronald Ramnarine, Operations Manager, 384-2063
Certification
- CRM Proficiency
- Certificate in Phlebotomy
- First Aid, CPR and AED Certified
- Certificate in Human Resource Management
Skills Hobbies
I work exceptionally well with others, dependable and well-organized with the ability to communicate effectively and efficiently. I adapt quickly to any given environment or situation and I am very detail-oriented individual with a burning desire to learn and develop in the Customer Service field henceforth expanding my experience for my future career path in Management. I enjoy travelling and reading. I am also a past National Tennis player for Trinidad and Tobago.
References
References available upon request.
Timeline
Receptionist
Ben Industries (Caribbean) Ltd
09.2024 - Current
Sales Account Executive
PowerSave Solutions Limited
04.2024 - 07.2024
Clerk II
Abel Building Solutions
01.2022 - 04.2024
Master of Science - Applied Psychology
UWI School Of Business & Applied Studies Ltd (Current)
Bachelor of Science - BIOMEDICAL
University of The Southern Caribbean (CLASS 21’)
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