MAKAYLA DEPOOSINGH
No. 1 Kenneth Avenue, Cocoyea Village
Summary
Extreme pride is taken concerning characteristics of integrity, commitment and optimism. Highly adaptable and empowered with a unique blend of work experience and education, spanning from areas of Active Listening and Guidance Counselling to Administration, Finance and Research. Holder of a Bachelor of Science (B.Sc.) Degree in Psychology, with a passion for mental health development and youth empowerment which is driven by the philosophy that every human being has the potential for greatness but it first begins in the mind.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Restorative Practice Facilitator
Ministry Of Education
10.2023 - Current
- Building community and assisting in creating a safe space for students and teachers
- Encourage the use of restorative language and develop the use of affective statements by students, school personnel and parents
- Schedule training and support of staff and students in Restorative Circles
- Monitor check-in and check-out circles daily
- Conduct and encourage conferencing circles with students and parents
- Provide support to peer mediators on a weekly basis
- Conduct circles with students who have committed infractions
Active Listener
Ministry of Social Development and Family Services
10.2022 - 10.2023
- Facilitating a safe space for callers to share personal concerns and crisis situations through unconditional positive regard, empathy and undivided attention.
- Guiding callers in developing their individual action plans.
- Performing suicide risk assessments and making referrals.
- Providing information about resources.
- Risk assessment and risk management.
- Making referrals.
OJT Counsellor
Ministry of Labour assigned to Ministry of Education - Student Support Services
07.2019 - 07.2021
- Established positive rapport with students and administration to help collaborate efforts toward academic and mental health development in Three (3) Primary Schools with combined population of over Fifteen-hundred (1500) students.
- Designed lesson plans for both synchronous and asynchronous delivery through PowerPoint, brochures and worksheets resource formats.
- Facilitated Group Guidance Sessions both in-person and online.
- Observed consultations with parents and teachers to assess situations and implement services to address student needs.
- Helped students to develop new coping mechanisms and techniques to drive behavior modification through individual counselling.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Assessment and referral of cases.
- Parent Information Sessions.
- Inspired, motivated and encouraged students in areas of academic, personal/social and career accomplishments through group guidance sessions, parent information sessions and individual counselling.
Customer Service Representative
PSCU Credit Union Co-operative Society Limited
11.2017 - 07.2019
- Actively listened to customer concerns and requests to best facilitate and guide investment with forward-thinking strategies focused on addressing financial goals.
Member Service Representative
Venture Credit Union
08.2014 - 05.2016
- Acted as Customer Service Supervisor from March-May 2016
- Trained, motivated and empowered team of 12 staff members to serve customers efficiently and effectively.
- Developed and maintained courteous and effective working relationships.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Supported the achievement of financial goals.
Research Assistant
Adult Development And Aging Lab In T&T
07.2013 - 05.2014
- Transcribed 50 narratives, conducted 7 interviews, entered and analysed data collected.
- Worked with principal investigators to coordinate qualitative research themes for PHd dissertation entitled "Identity Development in Trinidad: Status differences by age, adult transitions and culture" and complete Methods Section of published article.
Education
Master of Science - Counselling Psychology
University of The Southern Caribbean (USC)
Maracas Royal Road, St. Joseph07.2024
Bachelor of Science - Psychology (First Class Honours)
The University of The West Indies
St. Augustine07.2014
Advanced Proficiency Diploma - Business
St. Benedict's College
La Romain07.2010
CXC Certificate - Business
Holy Faith Convent
Penal07.2008
Skills
- Active Listening
- Building Rapport
- Case Management
- Maintaining Confidentiality
- School Programs Development
- Knowledge of laws related to Children
- Documentation and Reporting
- Crisis Intervention Techniques
- Suicide Risk Assessments
- Providing Referrals
- Proficient in Microsoft Office, Zoom, Microsoft Teams and Google Meet
Certification
- Impact of Trauma on Learning & Behaviour
- Trauma in Early Childhood
Affiliations
- Adventist Youth (AY) Leader at the Tacarigua SDA Church
- Member of the PsiChi Internation Honor Society in Psychology
Timeline
Restorative Practice Facilitator
Ministry Of Education
10.2023 - Current
Active Listener
Ministry of Social Development and Family Services
10.2022 - 10.2023
OJT Counsellor
Ministry of Labour assigned to Ministry of Education - Student Support Services
07.2019 - 07.2021
Customer Service Representative
PSCU Credit Union Co-operative Society Limited
11.2017 - 07.2019
Member Service Representative
Venture Credit Union
08.2014 - 05.2016
Research Assistant
Adult Development And Aging Lab In T&T
07.2013 - 05.2014
Master of Science - Counselling Psychology
University of The Southern Caribbean (USC)
Bachelor of Science - Psychology (First Class Honours)
The University of The West Indies
Advanced Proficiency Diploma - Business
St. Benedict's College
CXC Certificate - Business
Holy Faith Convent
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