Mandi Nicholas
Piarco
Summary
Highly organized and tech-savvy Executive Assistant with over five years of experience. Specializing in digital marketing and business support, utilizing skills in email marketing, SEO, social media management, graphic design, video editing, and web design. Demonstrated proficiency in remote team management, enhancing cross-functional collaboration, and ensuring smooth operations.
Overview
8
8
years of professional experience
Work History
Executive Assistant / Marketing Operations Manager
Scale Army
01.2020 - Current
- Provided comprehensive administrative support, including managing schedules, coordinating travel, arranging meetings, and handling confidential correspondence
- Managed client and executive communications, utilizing email marketing expertise to draft and optimize messaging
- Developed and executed comprehensive marketing strategies, alongside preparing reports and presentations for the executive team
- Oversaw special projects and events, demonstrating exceptional organizational skills and attention to detail.
Technical Executive Assistant / Digital Marketing Coordinator
Rahamut Group of Companies
02.2019 - 01.2020
- Managed executive schedules, communications, and logistics, ensuring smooth operations and optimal time management
- Developed and implemented growth strategies, while preparing regular performance and analytics reports for executives
- Coordinated a remote team of 6 marketers, implementing tools and practices for effective remote collaboration
- Assisted in maintaining and updating executive and team web pages, ensuring brand consistency and up-to-date information.
- Developed and implemented campaigns for email, online advertising, search engines and direct mail.
- Used Adobe Creative Suite to design promotional materials, search engine marketing advertisements and mobile advertisements.
Executive Assistant / Marketing Coordinator
Guardian Asset Management
03.2017 - 02.2019
- Provided comprehensive support to executives, including scheduling, travel arrangements, correspondence, and report preparation
- Developed and implemented digital initiatives for lead generation, translating complex data into understandable reports for executive review
- Coordinated company-wide administrative tasks, including managing databases, organizing records, and ensuring all marketing initiatives remained under budget.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Account Manager / Technical Executive Assistant
Nerd Panda Digital
04.2015 - 02.2019
- Managed client accounts while providing administrative support to executives, including calendar management, meeting coordination, and communication handling
- Utilized graphic design and video editing skills to enhance internal and external communications, including executive presentations and reports
- Managed social media engagement and implemented strategies to optimize conversion rates through email campaigns, regularly updating executives on progress and results.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Education
Bachelor of Science - Leadership And Management
University of The West Indies
St. Augustine06.2015
Skills
- Proficient in executive support tasks, including scheduling, travel coordination, communication management, and report preparation
- Skilled in email marketing, social media management, and SEO
- Expertise in graphic design, video editing, and web design
- Calendar and Scheduling Software
- Maintain Filing Systems
- Business Writing
- Project Management
- Schedule Planning
- Office Administration
- Microsoft Office
- Report Generation
- Schedule Management
Timeline
Executive Assistant / Marketing Operations Manager
Scale Army
01.2020 - Current
Technical Executive Assistant / Digital Marketing Coordinator
Rahamut Group of Companies
02.2019 - 01.2020
Executive Assistant / Marketing Coordinator
Guardian Asset Management
03.2017 - 02.2019
Account Manager / Technical Executive Assistant
Nerd Panda Digital
04.2015 - 02.2019
Bachelor of Science - Leadership And Management
University of The West Indies
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